Vice President, Corporate Reputation (Issues and Crisis Management)

Vice President, Corporate Reputation (Issues and Crisis Management)Primary Responsibilities : Lead day-to-day operational and financial performance of Fortune 100 client, ensuring consistent quality and innovative workManage competing client deadlines by having strong project management skills and partnering with team / agency as required to produce thoughtful, strong workSupport strategic counsel for clients including advising on best-in-class and emerging channels for employee communications, ways to simplify and tighten messaging to core audiences, strategic use of social, SEO, and other communications vehiclesLearn all aspects of client business, develop strong relationships with multiple client contacts and develop deep institutional and category expertise to serve as the SME on client business, processes and voice across all aspects of the workAnticipate potential risks and issues and help client navigate challengesNavigate complex subject matters and ensure message resonance from a variety of client stakeholdersOversee the professional development of staff and those on account teams through mentorship and motivation, and annual reviewsIdentify ways to engage, empower, and inspire employees through an often-remote work environmentActively participate in growing the Corporate Reputation practice and MikeWorldWide business by partnering with senior leadership or leading new and organic business development, RFP development, and acquiring new clientsWork as a partner to your clients, understanding their business needs and adapting MWW teams and work as needed to deliver best-in-class and innovative workWhat You Have to Have (Education & Experience Requirements and Success Factors) : At least 8-10 years of experience serving in a full-time role in a public relations agencyExcellent project management skills and highly detail-oriented with proven ability to comprehend complex subjectsA minimum of 3 years of experience leading and managing a diverse and remote teamExperience in crisis communications, including labor relations and employee communications a plusAbility to work closely with legal counsel and navigate legal feedback and guidance while still delivering compelling, high impact messaging and written contentStrong executive presence, including confidence in presenting ideas and providing counsel to internal and external audiencesComfort with rapidly changing situations and managing feedback from multiple points of contactExhibit good judgement and effectiveness in “managing up” to agency and client leadershipConduct work with absolute discretion and confidentiality on sensitive client mattersAbility to multi-task and move quickly and decisively on client and team needsAbility to balance the needs of the client and the needs of the agencyExperience working with colleagues in multiple locationsMaintain a professional, client-ready demeanor and presence; keep a high standard of etiquette in all communications and interactionsComprehensive understanding of Microsoft Office SuiteAbility to travel as necessary contingent on client and new business needs (roughly 1-3 times a quarter)Our Benefits : We believe in flexibility and have the structure to make that our reality. MWWLife is our robust suite of benefits, programs, and incentives designed to support our employees’ experience during every phase of their careers. Forged in the spirit of flexibility and growth, it’s about the freedom to live your best life, both personally and professionally, and embodies the culture of caring that we cultivate at MikeWorldWide.Highlights Includes : Unlimited PTOPre-PTOMental Health Awareness DaysFriday FreezeSummer FridaysCommuter BenefitsProfessional Trainings and WorkshopsPhone and Mental Health / Wellness StipendOffices are closed between Christmas Eve and New Year's DayOur Values : At MWW, our values are what set us apart and give us the energy to move forward with confidence and excellence.Passion : We have a real passion for what we do. It’s why we get up every day and it’s what drives us to work harder, care more, and execute flawlessly.Inclusivity : We’re inclusive – for real. Our respect and appreciation for diverse backgrounds and perspectives lead us to greater innovation, enhanced creativity, and richer experiences.Curiosity : Our endless curiosity opens us up to new ideas, collaboration, and growth. It drives our desire to immerse ourselves in the knowledge of others and the culture of the world about us.Empathy : Our authentic empathy gives us a sense of understanding which transforms our work, enhances our ability to deliver for clients and elevates us from colleagues to familyIndependence : Our hard-earned independence gives us the freedom and flexibility to dream big, take risks and do what’s right – for our clients, our agency and each other.Initiative : We have a spirited initiative – we’re fast, focused and fearless. It’s that confidence and pride in our ability to deliver exceptional work for exceptional clients.Our Philosophy : At MikeWorldWide, we are built to care. We care about each other, our clients, our work and our world. We have an inherent collective empathy that informs our ideas, energizes our work and elevates us from likable colleagues to beloved family.We’re an independent agency and we care a lot about that. Our independence gives us the freedom and flexibility to dream big, take the risks worth taking, and to do the work worth caring about. Most importantly, it lets us do what’s right for our employees, our families and friends, and, of course, our clients.Creating authentic and lasting connections for our clients—and the people who value those clients—is why we exist. We want them to be loved because their success is ours. And so, for them, we create work that people care about because now, more than ever, CARING COUNTS .We celebrate diversity in our employees and partners, and we're committed to building a safe and inclusive workplace environment where we all can feel comfortable and thrive while we bring our best ideas to life. We're proud to be an equal opportunity employer, and we encourage future MWW families from traditionally underrepresented and underserved communities to apply.#J-18808-Ljbffr