Registration - Mile Bluff Clinic

General Information:

Job title: Registration - Clinic

Schedule: Full-time, 80 hours per pay period; Monday - Friday, schedule varies between 8:00am and 6:00pm

Weekend rotation: None

Holiday rotation: None

Position Summary:

The Registration position greets patients and obtains and verifies patient demographics and insurance information.

Position Responsibilities:

• Welcomes patients and visitors by greeting in person or on the telephone.
• Register patients for their appointments by verifying all demographics, DOB, address, phone, contact information and checking eligibility on all insurances.
• Collecting all necessary paperwork and consents for treatment.
• Document cash drawer and process payments by collecting copays and assisting patients with basic billing questions.
• Check out patients after their appointment and schedule new appointments if needed.
• Assist with on the job training for new employees.
• Maintain reception area in neat orderly fashion at all times.
• Participate in medical office emergency routine, whenever required and summon triage when needed.
• Cross-train in other registration departments/areas (ER, Hospital, Lab, etc.)
• Perform other duties as requested.

Position Requirements:

• High school diploma or equivalent required.
• 1 year or less of related work experience preferred.
• Experience working in the medical industry preferred.
• Exceptional accuracy and attention to detail required.

Knowledge, Skills, & Abilities

• Intermediate proficiency with computers is required.
• Self-starter with excellent interpersonal communication and problem-solving skills.