What are the responsibilities and job description for the Withdrawal Management Director position at Milestone Recovery?
Our Mission is to provide compassionate care and services to empower individuals experiencing substance use disorders, mental illnesses, and homelessness to attain an enhanced quality of life regardless of ability to pay.
Position Profile: The Withdrawal Management Director is responsible for providing clinical leadership and supervision to the nursing staff and general oversight and leadership of the withdrawal management facility. This role involves coordinating and overseeing nursing activities, ensuring high-quality client care, and maintaining compliance with relevant regulations and standards, and serves as a key point of coordination with the rest of Milestone Recovery. This person will serve on the overall agency leadership team and report to the Milestone Clinical Director.
Essential Functions and Responsibilities:
- Provide clinical guidance, leadership, and support to the nursing staff within the program.
- Oversee and coordinate nursing schedule and activities, ensuring adherence to established protocols, policies, and procedures.
- Monitor and evaluate the performance of nursing staff, providing regular feedback and coaching to all staff.
- Foster a positive work environment that promotes teamwork, collaboration, and professional growth.
- Collaborate with Milestone's Medical Director to ensure delivery of high-quality and compassionate client care within the detox program, in accordance with evidence-based practices and professional standards.
- Lead weekly Withdrawal Management Leadership meetings, ensuring clear strategic direction, communication and execution of Withdrawal Management strategic plan and tactics
- Ensure compliance with infection control protocols, medication administration guidelines, and client safety protocols.
- Ensure accurate and up-to-date client records, assessments, interventions, and outcomes in accordance with facility policies and regulatory requirements.
- Assist in collection and analysis of data related to client outcomes, quality improvement initiatives, and accreditation processes.
- Serve as, or delegate, role of Omnicell super-user and manage other users, issue passwords
- Collaborate with the interdisciplinary treatment team, including physicians, clinicians, and other healthcare professionals, to ensure effective communication and coordination of client care.
- Stay updated on current trends, research, and best practices in addiction nursing and incorporate them into the program's policies and procedures.
- Update SOPs & Emergency Plans to ensure safe operation of the unit
- Serve as, or delegate, role of KIPU super-use (Milestone's electronic medical record)
- Serve as point of contact for pharmacy business operations
- Develop and maintain the program budget to move towards program solvency
- With Milestone Medical Director, hold ultimate responsibility for treatment decisions for clients within the program
- Manage callouts from nursing staff and assist with on call coverage.
- Accept and perform other duties as assigned.
