What are the responsibilities and job description for the Director of Admissions position at Milestones Behavioral Health?
Overview
Are you ready to take your career to the next level? We are seeking dynamic and motivated individuals to join our Admissions team at Milestone Behavioral Health, a brand-new state-of-the-art 68-bed behavioral health hospital located in Indianapolis, IN, opening May 2025.
Our Director of Admissions will be responsible for directing the facility admissions activities by driving the admissions process, developing, implementing and maintaining revenue-generating strategies.
Responsibilities
ESSENTIAL FUNCTIONS:
- Provide leadership to the Admissions Department and cultivate the function of the department as an integrated team.
- Implement the strategic plan of the business development and marketing department as it pertains to admission to the facility and direct potential clients to treatment.
- Provide leadership in addressing quality management issues related to crisis triage, evaluation, intake and admission to the facility.
- Assign/distribute scheduled evaluations, intakes or admissions as dictated by request and hospital census.
- Conduct quality assurance and quality improvement programs for all crisis triage, evaluation, intake and admission services.
- Perform follow-up communication functions and generate recommendations for organization leadership.
- Develop and implement program policies and procedures that guide the provision of services.
- Responsible for the hiring decisions for Admissions Department personnel, provide orientation, in-service and continuing education programs for department staff and other internal positions responsible for crisis triage and/or evaluation services.
- Serve as clinical liaison with referral sources.
- Work to improve efficiency and quality in delivering services within the department, responsible for developing and meeting departmental goals and objectives.
- Ensure that department is up to date on and compliant with new laws and regulations.
- Recruit, train and supervise staff.
- Manage the finances of the department, prepare and monitor budgets and spending to ensure department operates within allocated funds.
- Determine and implement admissions best-practices, promote the hospital and maintain a satisfied patient base.
OTHER FUNCTIONS:
- Perform other functions and tasks as assigned.
Qualifications
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
- Bachelor’s Degree OR nursing license plus 5 years of healthcare related admissions experience required.
- Three years of work experience as a Director of Admissions in a substance use treatment facility preferred.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
- CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
- First aid may be required based on state or facility.
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.
MILST
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