Assistant Service Writer

Job Opportunity: Assistant Service Writer at Milex Complete Auto Care of Frederick

Milex Complete Auto Care of Frederick is seeking a dedicated and customer-focused Service Writer to join our team. This full-time position offers a competitive hourly wage of $17-$19, plus commission, with no weekend work required.

Position Details:

· Location: 100 Bucheimer Road Suite A Frederick, MD 21701

· Hours: Monday to Friday, 8:00 AM – 5:00 PM

· Compensation: $17- $19 per hour, plus commission

· Benefits:

o Retirement plan

o Health and dental insurance

o PTO

Responsibilities:

· Schedule service appointments via phone and walk-ins.

· Collect customer and vehicle information.

· Learn to provide accurate written cost estimates for labor and parts.

· Learn to order parts based on availability and pricing.

· Keep track of inventory and parts returns.

· Monitor repair progress throughout the day.

· Communicate any changes in estimates or timelines to customers.

· Advise customers on vehicle care and maintenance.

· Address customer concerns and provide detailed information to technicians.

· Maintain a clean and organized office environment.

· Light cleaning.

· Assist the Center Manager with daily tasks as needed.

Qualifications:

· Prior experience in hospitality is preferred.

· Excellent oral and written communication skills.

· Strong customer service abilities.

· Basic computer proficiency.

· Positive, friendly attitude with a willingness to learn.

· Valid driver's license with a clean driving record.

· Ability to read and comprehend instructions and information.

· Promptness and good attendance.

· Professional personal appearance.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Shift:

• 8 hour shift

Work Days:

• Monday to Friday
• No weekends

Work Location: In person

Salary : $17 - $19