What are the responsibilities and job description for the Technology Support Associate - Heron Pond position at Milford School District NH?
Position Type :
Technology / Technology Specialist
Date Posted : 11 / 14 / 2024
Location :
Heron Pond Elementary School SUMMARY DESCRIPTION :
Under the direction of the Director of Technology, the Technology Support Associate will be responsible for supporting District teaching staff by answering technical questions and researching and resolving computer hardware and software issues. By helping students with Chromebooks, login and printing related issues, they will also work with the IT team to resolve larger network, WiFi and user account problems, ensuring technical success among District stakeholders.
KNOWLEDGE, SKILLS AND ABILITIES :
- Associate's Degree in Computer Science preferred and a minimum of two (2) years experience on a help desk in a LAN / WAN environment.
- Strong working knowledge and troubleshooting skills in a variety of networks and operating systems including Windows, Macintosh OS, ChromeBooks / Chrome OS.
- Experience in the maintenance and repair of Computers and related hardware.
- Ability to interact with all staff to facilitate problem solving and communication.
- Must be able to multi-task and demonstrate good prioritization skills related to a school environment.
EDUCATION TRAINING AND EXPERIENCE :
CERTIFICATE AND LICENSE REQUIREMENTS :
WORK MONTHS : 12-Months (Year-Round)
FLSA STATUS : Non-Exempt
As you contemplate joining the Milford School District and building a career, you are offered a comprehensive benefits package, that adds value to your annual compensation. Specifically, we offer, for most staff, the following :
The Milford School District provides a supportive work environment where you not only learn, but also grow as a professional.
