EMERGENCY MANAGEMENT OPERATIONS OFFICER 3 - 04082025-66735

Job Information

State of Tennessee Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF MILITARY, TENNESSEE EMERGENCY MANAGEMENT AGENCY (TEMA) DIVISION, DAVIDSON COUNTY

Working Title:

Qualifications

Education and Experience: Education equivalent to graduation from a standard high school AND experience equivalent to three years of full-time experience in a public safety, military grade E-6, call center or dispatch telecommunications related field, of which one year must be supervision or coordination.

OR

Experience equivalent to two years as an Emergency Management Operations Officer with the State of Tennessee.

Necessary Special Qualifications: Applicants for this class must:

• A valid vehicle operator's license may be required for employment in some positions.
• Be willing to and able to qualify with, carry, and use assigned weapons as designated by the appointing authority.
• Be eligible to receive and maintain a security clearance in accordance with applicable agency regulations as designated by the appointing authority.
• Be at least eighteen (18) years of age.
• Be a citizen of the United States.
• Have a good moral character, as determined by investigation.
• Complete a criminal history disclosure form in a manner approved by the appointing authority.
• Agree to release all records involving their criminal history to the appointing authority.
• Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check as designated by the appointing authority.
• Not have been convicted or pleaded guilty to or entered a plea of nolo contendere to any felony charge or to any violation of federal or state laws or city ordinances relating to force, violence, theft, dishonesty, gambling, liquor, or controlled substances, Tennessee Code Annotated 7-86-205.
• Not have been discharged under any other than honorable conditions from any branch of the United States armed forces.
• Pass a physical examination administered by a licensed physician that is consistent with the Americans with Disabilities Act and that relates to the essential functions of the position as designated by the appointing authority.
• Pass a psychological evaluation administered by a licensed mental health professional that is consistent with the Americans with Disabilities Act and that relates to the essential functions of the position as designated by the appointing authority.

Examination Method: Education and Experience, 100%, for Preferred Service positions.

Overview

Summary: Maintain situational awareness of events occurring across the State of TN by serving as a supervisory level liaison between the incident scene and agencies needed for the situation.

Distinguishing Features: This is the supervisory level class in the Emergency Management Operations sub-series. An employee in this class supervises, coordinates, and participates in emergency operations support to federal, state, local, and non-governmental organization stakeholders. This class differs from Emergency Management Operations Officer 2 in that an incumbent of the latter functions at the working level. Additionally, an employee in this class may be required to work variable work schedules, be on call 24-hours a day, and work in hazardous environments.

Responsibilities

1. Supervision of Emergency Management Operators: Performs Supervisory Administrative functions such as performance evaluations; Performs quality control on all records and reports created by direct reports to ensure consistency and accuracy; Supervises direct reports in alerting federal, state, local, and non-governmental organization stakeholders of All-Hazards Emergencies; Supervises the documentation of system and equipment tests to facilitate necessary repairs; Supervises the use of emergency communication equipment.

2. Supervision of the monitoring Incidents and Events: Supervise Monitor social media for information and events occurring across the state; Monitors and tracks hazardous material transportation missions throughout the state; Monitors and tracks radiological material transportation missions throughout the state; Monitor and record radio traffic into the WebEOC system; Serves as the 24 hour warning point for weather warnings and TN Valley Authority Nuclear Power Plant Events; Monitors communication activities of all stakeholders on a continual basis to establish and maintain situational awareness.

3. Supervision of the receiving and interpreting of incident information: Receive calls and notifications from Emergency Service Coordinators, Emergency Management Agencies from? federal, state, local, and non-governmental organization stakeholders for events and missions across the state; Serves as the after-hours answering point for the Commerce and Insurance Arson Hotline; Receive watches and warnings from National Weather Service stations; Collects and interprets weather information from the National Weather service for the distribution of watches, warnings, and advisories to federal, state, local, and non-governmental organization stakeholders; Determines appropriate notification method and impacted stakeholders based on circumstance of incident; Requests situation reports from federal, state, local, and non-governmental organization stakeholders; Interprets situational and technical information about natural and man-made disasters and other emergency incidents and missions; Reads and interprets topographical/geographical information to determine the best methods for emergency management response.

4. Supervision of the transmission of information to proper stakeholders in order to preserve and protect lives, property, infrastructure and environment: Maintains an active list of all stakeholders for incident notification purposes; Notifies on-call personnel of incidents and missions and answers questions relating to incidents and missions utilizing various forms of communication; Activates the Public Notification Sirens for the two TVA nuclear facilities as directed by the Multi-Jurisdictional Radiological Emergency Response Plan (MJRERP); Notifies local 24 hour point of contact about weather watches and warnings; Facilitates communication between State Watch Point and stakeholders during incidents; Provides Public Information Officer with current available emergency information for use in media briefings; Provides Comprehensive hand-off briefing to State Emergency Operations Center staff upon emergency activation and provide other mission specific briefings as required.

5. Supervision of the logistical coordination of state asset deployment for the preservation of life, property, infrastructure, and environment: Coordinates with other agencies and stakeholders when assets are deployed; Provides on-site support for the efficient coordination of state resources and assets for missions; Coordinates resource request efforts for TEMA and other state and local agencies; Coordinates between the Incident Commander on scene and supporting agencies to provide needed resources; Maintains operability of alternate operations center.

6. Training and leading of Emergency Management Operations Officers: Provides initial and ongoing training opportunities for new hires in accordance with the established training program; Develops drills, classroom exercises, and standard operating guides; Implements safety procedures for the Operations Center to ensure the safety and welfare of all persons in the Operation Center

7. Leads and provides instruction for DOE-TVA graded exercises and evaluated drills.

8. Operation and Maintenance of Electronic Equipment: Assures that operation equipment operates properly on a regular basis; Operates a variety of equipment such as computers, radio consoles, multi-channel recorders, security gates, cameras and overrides, National Warning System, Multiline phones, and NOAA weather radar and forecasting systems.

9. Issues facility access credentials to approved personnel in accordance with established policy.

Competencies (KSA's)

Competencies:

1. Approachability
2. Comfort Around Higher Management
3. Composure
4. Customer Focus
5. Dealing with Ambiguity
6. Developing Direct Reports and Others
7. Directing Others
8. Informing
9. Integrity and Trust
10. Work/Life Balance

Knowledge:

1. Administration and Management
2. Personnel and Human Resources
3. Customer and Personal Service
4. Education and Training
5. Chemistry
6. Geography
7. Clerical
8. Law and Government
9. Public Safety and Security
10. Transportation

Skills:

1. Active Listening
2. Coordination
3. Judgment and Decision Making
4. Quality Control Analysis
5. Complex Problem Solving
6. Management of Personnel Resources
7. Monitoring
8. Learning Strategies
9. Systems Analysis
10. Time Management

Abilities:

1. Category Flexibility
2. Deductive Reasoning
3. Inductive Reasoning
4. Oral Comprehension
5. Oral Expression
6. Originality
7. Problem Sensitivity
8. Time Sharing
9. Written Comprehension
10. Written Expression

Tools & Equipment

1. Computer
2. Fax Machine
3. Satellite Phones/Radios
4. Printer
5. Copy Machine/Scanner
6. Multiline Phones
7. Camera
8. ID Printer
9. Cell Phone
10. Motor Vehicles
11. Projector
12.ARC GIS
13.WEB EOC
14.DNAWAS

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

**Agencies may allow an exception based on other factors.