What are the responsibilities and job description for the Service/Events Manager position at Mill Pond House?
About Us: Mill Pond House, a renowned seafood and steakhouse in Centerport, is seeking an experienced and skilled Service/Events Manager to join our team! With our newly renovated space overlooking the serene waters, we're looking for a detail-oriented and charismatic professional to lead our service team and coordinate exceptional events and experiences for our guests.
Job Summary: As Service/Events Manager, you will play a key role in overseeing the daily service operations, managing private events, and ensuring seamless execution of our dining experience. If you're a motivated, organized, and customer-centric leader, we'd love to hear from you!
Key Responsibilities:
- Oversee daily service operations, ensuring prompt, friendly, and attentive service
- Manage private events, including weddings, corporate functions, and social gatherings
- Coordinate with clients to customize event details, including menus, décor, and logistics
- Collaborate with our culinary and beverage teams to ensure exceptional food and drink experiences
- Develop and implement strategies to drive sales growth and increase event bookings
- Train and mentor service staff, promoting knowledge sharing and skill development
- Maintain open communication with our management team to ensure seamless execution of events and service
- Analyze customer feedback and implement changes to improve our service and events
Requirements:
- 2 years of experience in a service or events management role, preferably in a high-end or upscale casual environment
- Proven track record of delivering exceptional customer experiences and driving sales growth
- Excellent communication, leadership, and interpersonal skills
- Strong organizational and time management skills, with attention to detail and ability to multitask
- Ability to work flexible hours, including evenings, weekends, and holidays
- Knowledge of event planning software, point-of-sale systems, and customer relationship management tools
- Certification in hospitality, events, or a related field preferred (e.g., CMP, CWP)
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development in a dynamic and growing company
- Collaborative, supportive work environment with a passionate team
- Recognition and rewards for outstanding performance
- Free meals and discounts on food
Job Type: Full-time
Pay: $75,000.00 - $85,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Paid time off
Schedule:
- Day shift
- Evening shift
License/Certification:
- ServSafe (Preferred)
Ability to Commute:
- Centerport, NY 11721 (Preferred)
Ability to Relocate:
- Centerport, NY 11721: Relocate before starting work (Preferred)
Work Location: In person
Salary : $75,000 - $85,000
