What are the responsibilities and job description for the Regional Quality Manager position at Mill Steel Company?
Jeffersonville, IN
Headquartered in Grand Rapids, Michigan Mill Steel Company is a team of over 400 employees with a commitment to high-quality service. We are a unified, motivated, and empowered market driven company with a single focus to be the best. Our mission is simple, expand our operations into new territories, enhance relationships with our customers and suppliers, provide the best value available in the market, increase market share in key customer industries, develop innovative responses to customer needs, and continue to foster an environment of team involvement and empowerment.
As a Quality Manager, you will be responsible for overseeing and managing all aspects of quality assurance and quality control within a designated service center(s). You will be responsible to train associates to recognize defects and imperfections at all stages of the manufacturing and packaging process to uphold consistent quality standards. You will work closely with the Director of Quality to maintain quality management systems to ensure compliance with ISO 9001, IATF 16949 standards, and OSHA, as well as lead quality improvement initiatives.
Duties and Responsibilities:
- Management of calibration, verification, process related documents and layered process audits
- Onsite representative for internal and third-party audits for ISO 9001, IATF 16949, and ISO 17025
- Define root cause and execute corrective action plans, including implementation of training
- Trouble shoot customer quality related issues along side Technical Services team
- Lead and mentor production associates providing guidance and support to ensure effective execution of quality initiatives
- Manage laboratory personnel, equipment, and accreditations
- Ensure documentation on in process failures and scrap and assist with disposition.
- Analyze data and quality metrics to monitor performance, identify trends, and drive continuous improvement initiatives
- Establish and communicate quality objectives, metrics, and targets throughout the organization
Qualifications:
- Bachelor’s Degree in related field (e.g., engineering) or equivalent work experience
- 5-7 years of quality control in a manufacturing environment
- Steel manufacturing or processing experience is required
- Proficient in Microsoft platform
- Critical and proactive thinking skills
- Strong attention to detail
- Excellent written and communication skills
- Professional, interpersonal, organizational, and good communication skills
- Able to work independently as well as in a team
Certifications (Preferred):
- Six Sigma Green Belt or higher
- IATF 16949 or ISO 9001 certified internal auditor
Travel & Location Requirements:
- This position is based out of our Jeffersonville, IN distribution facility
- 25% Travel is required between locations and to customers
Organizational Relationship:
This individual reports to the Director of Quality and works closely with a variety of departments throughout the company.
What we offer:
- Team oriented environment
- Awarded “National Best & Brightest Companies To Work For” 10 consecutive years running (2010 – 2020)
- Awarded “National Best & Brightest Elite Winner”
- 2010 – Elite Winner in Recognition & Retention
- 2016 – Elite Winner in Community Initiatives
- 2017 – Elite Winner in Recruitment, Selection & New Employee Orientation
- 2020 – Elite Winner in Communication & Shared Vision
This employer participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
