Accounts Receivable Clerk

Position Summary

The Accounts Receivable Clerk performs all daily functions necessary to ensure appropriate, accurate and timely record and collection of Millard Lumber Accounts Receivables. Assist in credit application and credit review process.

Position Essential Duties and Responsibilities 

• Review daily reconciliations of credit/cash receipts between cash draw and accounting system.
• Receive customer payments and post amounts paid and apply credit notes to invoices.
• Send customers invoices/statements as regularly scheduled and on a ad hoc basis.
• Make collection calls/emails to customers with past due balances.
• Resolve ongoing account issues, serving as key customer contact for problem resolution. 
• Notate payment commitment and discussions with customers in A/R notes and follow up to ensure payment is received. 
• Review and identify billing adjustments, special charges and write off. 
• Make recommendations to A/R supervisor for account holds, negotiated settlements, transfers to collection agencies, legal efforts, or file property liens for unresolved or difficult collection issues. 
• Monitor customers payment trends and works with other departments to resolve issues so that unpaid invoices do not get beyond 90 days from invoice date. 
• Compile all credit applications information and credit reports of new credit applicants and make credit limit recommendations to A/R supervisor. 
• Review Preliminary job starts for correct location, tax and pricing. 
• Approve job starts on a timely basis. 
• Sends new Customer "welcome" information upon credit approval. 
• Works closely with sales team and contract administrator to facilitate prompt customer payment or notify of change in customer account status. 
• Assist with information request from lender and auditors.
• Utilize functionality of ERP/Bistrack system to improve operational efficiency. 
• Support management in all related accounts receivable functions.
• Perform other duties and responsibilities as required and assigned.

Education/Experience

• Associate Degree (accounting/business preferred) or equivalent of minimum 2 years of experience of basic accounting principals and collection regulations. 
• Experience in construction or building materials industry preferred. 
• Experience with ERP software (Epicor/BisTrack) strongly preferred

Other Requirements

• Must pass pre-employment drug screen  
• Maintenance of regular attendance
• Embrace technology and continuous process improvement. 

Knowledge, Skills and Abilities

• Strong communication, interpersonal and leadership skills. Work independently and self starter. 
• Practice sound judgment, adaptability and problem solving. 
• Quality Management- Demonstrate accuracy and thoroughness; Looks for improvements and promote quality. 
• Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. 
• Ability to interpret legal documentation and terms and conditions of the contracts governing the sales of ML products. 
• Microsoft Office skills: Word, Excel, PowerPoint
• Leadership/Quantitative Skills/Aptitude to manage multiple projects and contribute to a team environment. 
• Flexible to adapt to all situations and work based on business needs. Deal tactfully with customers and employees
• Willing to obtain other training if deemed necessary in performance of responsibilities and continuing education

Working Conditions and Physical Requirements

• Regular office conditions apply.  Employee must have clear, close vision for reading and computer work. Must be able to sit, stand, walk, balance, stoop, grasp, talk, hear and operate computer keyboard.  Job may require reaching at or above shoulder level and below waist.  Will occasionally lift/push/pull up to 20 pounds.