What are the responsibilities and job description for the Call Center Agent position at MillBrook Outdoor Resort?
MillBrook Outdoor Resort is currently seeking call center agents for employment in our rewards department onsite at our property located in Jefferson, Ohio. MillBrook is a private resort that offers recreational opportunities and resort style amenities geared toward those that enjoy the great outdoors. Call center agents at MillBrook are the facilitators of our membership sales. Memberships at MillBrook allow vacation access to our resort along with the opportunity to visit thousands of resorts worldwide at exclusive member only rates. Join our winning team today to expand your career.
What we are looking for… Characteristics of a Good Call Center Agent
While there is no cookie-cutter formula for success at MillBrook, there are traits that all of our call center team members possess. They include:
- Basic computer skills
- A cheerful personality / voice
- Self-starting
- Honest and truthful
- A strong work ethic
- Ability to listen
- Ability to organize day
- Ability to multi-task
MillBrook Resort Call Center Agent Responsibilities Include:
- Setting appointments with perspective customers
- Taking inbound calls from clients
- Completing minor office paperwork
- Making follow-up calls to new customers
- Telephoning prospects
- General office duties
Hours of work: Sun, 1:00 PM - 9:00 PM, & Mon-Thurs, 5:00-9:00 PM
Compensation: $13.00 Start. Performance Pay After 14 days, Up to $21.00 Hr.
Work From Home: After 30 days with base performance standards met.
Job Types: Full-time, Part-time
Pay: $13.00 - $21.00 per hour
Benefits:
- Employee discount
- Work from home
Shift:
- 8 hour shift
- Day shift
- Evening shift
Supplemental Pay:
- Performance bonus
Education:
- High school or equivalent (Required)
Experience:
- Call center: 1 year (Preferred)
- Telemarketing: 1 year (Preferred)
Work Location: Hybrid remote in Jefferson, OH 44047
Salary : $13 - $21