What are the responsibilities and job description for the Supervisor-Patient Support position at Millcreek of Arkansas?
ESSENTIAL FUNCTIONS:
- Provide medical or therapeutic care, direct and indirect diagnostic and therapeutic procedures to patients, following the instructions of physicians or other health practitioners.
- Coordinate the work and activities of assigned staff, including setting performance expectations in the day-to-day operations of the unit.
- Provide guidance and direction to staff and encourage/build mutual trust, respect and cooperation among team members.
- Assist patients with their daily living activities and administer basic health care or treatments.
- Participate in therapeutic or recreational group.
- Oversee admitting and discharging.
- Monitor physical and emotional well-being of patients and report unusual behavior or physical ailments to appropriate staff. Prepare and maintain records of progress and services performed.
- Observe and influence the behavior of the patients by communicating, interacting with them, teaching and counseling.
- Encourage patients to participate in social, recreational, or other therapeutic activities that enhance interpersonal skills or develop social relationships and teach strategies to promote patient wellness and independence.
- Lead or co-lead individual or group sessions as part of specific recreational or therapeutic procedures.
- Collaborate with other staff in working with the population of the facility to treat, rehabilitate and return patients to the community.
- May provide transportation for patients as needed.
- Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
Skills
Required- Safety Minded
- Problem Solving
- Planning & Organizing
- Oral Communication
- Leadership
- Customer Focus
- Communication
- Attention to Detail
Behaviors
Required- Team Player: Works well as a member of a group
- Leader: Inspires teammates to follow them
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
