Fire & Security Alarm Operations Manager

Job Description

Company Overview:

At Millennium Fire & Security, we specialize in providing cutting-edge fire and security alarm solutions that protect businesses, homes, and critical infrastructure. With decades of industry experience, our team is dedicated to delivering exceptional service and advanced technology to ensure the safety of our clients. We are currently seeking a highly skilled Operations Manager to join our dynamic team and lead the day-to-day operations of our fire and security alarm division.

Job Description:

As the Operations Manager, you will play a pivotal role in ensuring that our fire and security alarm systems are installed, maintained, and serviced with the utmost professionalism and efficiency. You will oversee the operational performance of the business, manage a skilled team, and implement processes that guarantee top-tier customer satisfaction while maintaining compliance with all regulations and industry standards.

This is a fantastic opportunity for an individual with a strong background in operations management within the fire and security alarm industry to make a significant impact on a rapidly growing company.

Key Responsibilities:

• Operational Oversight: Manage daily operations, ensuring smooth coordination between sales, installation, service, and maintenance teams.
• Team Leadership: Lead, mentor, and develop a team of technicians, engineers, and customer service staff to deliver exceptional results.
• Process Optimization: Implement and improve operational workflows to enhance efficiency, reduce costs, and increase service quality.
• Compliance & Safety: Ensure adherence to industry regulations and company policies, focusing on safety, quality standards, and fire and security codes.
• Customer Satisfaction: Foster strong relationships with clients, resolving any issues or concerns to maintain high customer satisfaction levels.
• Budget Management: Oversee operational budgets, managing resources effectively to ensure profitable and cost-efficient operations.
• Vendor Relations: Manage relationships with suppliers and subcontractors, ensuring timely delivery of materials and services.
• Strategic Planning: Collaborate with senior management to develop and implement business strategies for growth, expansion, and innovation within the fire and security alarm industry.
  
  

Qualifications:

• Proven experience in operations management, ideally within the fire and security alarm, electrical, or related industries.
• Strong leadership and people management skills with a track record of building high-performing teams.
• In-depth knowledge of fire and security alarm systems, industry standards, and compliance requirements (NFPA, UL, etc.).
• Exceptional problem-solving and decision-making abilities, particularly in fast-paced environments.
• Excellent communication and interpersonal skills, with the ability to interact effectively with clients, vendors, and internal teams.
• Proficiency in project management software, CRM systems, and Microsoft Office Suite.
• Strong organizational and multitasking skills with the ability to manage multiple priorities at once.
• A degree or certification in a relevant field (e.g., business administration, engineering, or fire safety) is a plus.
  
  

Why Join Us?

• Impact: Play a key role in the success and growth of a leading company in the fire and security industry.
• Career Growth: Opportunities for advancement and professional development in a fast-paced, evolving industry.
• Competitive Compensation: Receive a competitive salary and benefits package designed to reward your skills and contributions.
• Innovative Environment: Work with cutting-edge technology and solutions to safeguard communities and businesses.
  
  

If you're a seasoned operations leader with a passion for safety and security, we want to hear from you! Apply today and join a company that values innovation, customer service, and the protection of what matters most.

Company Description

We are a locally owned business whose goal is to partner with our clients to provide the best service and products, and ensure the security and safety of their properties, employees and homes. Our company protects commercial properties, manufacturing facilities, healthcare buildings, multi-site businesses, large production facilities, small businesses and residential homes.

We are a locally owned business whose goal is to partner with our clients to provide the best service and products, and ensure the security and safety of their properties, employees and homes. Our company protects commercial properties, manufacturing facilities, healthcare buildings, multi-site businesses, large production facilities, small businesses and residential homes.