Demo

Millennium Hotels and Resorts | Sales Manager

Millennium Hotels and Resorts
Chicago, IL Full Time
POSTED ON 1/20/2025
AVAILABLE BEFORE 4/21/2025

We are looking for an enthusiastic, customer-focused individual to join our sales team at The Millennium Knickerbocker Hotel, part of Millennium Hotels & Resorts. The Sales Manager will handle proactive & reactive sales activities, adopting a total account management approach. This is a great opportunity for an individual wanting to expand their sales experience across multiple market segments and different customer groupings.

Keys to success :

Work with hotel management team to determine key needs for the business

Identify opportunities and implement sales actions to address needs, developing new group, catering & transient business opportunities for hotel

Develop existing client relationships to increase production from existing accounts

Total account management of assigned account portfolio

Roles & responsibilities

Research the market to identify potential companies and business opportunities for the hotel, maximizing market intelligence available (i.e. Agency360, ZoomInfo, Cvent Sales Navigator)

Account-manage assigned accounts, ensuring potential for hotel is identified and actions are implemented to secure business from these accounts

Conduct twenty sales appointments per week, which can be a combination of sales calls and face-to-face appointments (visits, site inspections, entertainment, networking)

Develop relationships with all levels of client base, from bookers up to senior management

Contract new local business travel accounts to use the hotel and its services

Meet with existing and potential clients and carry out site inspections

Follow-up- on sales enquiries promptly and focus on achieving a high level of conversion to definite business

Respond to client enquiries, including contract rates requests (RFPs), group rates and general enquiries across all channels (i.e. Lanyon, Cvent, MeetingBroker, email, direct),

Check availability for group enquiries, consult with revenue for pricing, prepare and send out sales proposals in a timely manner

Issue contract to client upon confirmation, follow-up for signed return and deposit

Meet with clients to discuss final details of group / meeting / event

Maintain bookings, contacts and activities records up to date in Delphi

Job Requirements

Excellent customer service and communications skills, solution driven

Ability to work independently with little supervision self-starter

Knowledge of working with Delphi FDC System (highly desirable)

Manage challenging situations in a calm and professional manner

Ability to assess and process information accurately, including essential mathematical calculations

Education :

College / university degree desired, or a combination of education and relevant work experience that provides the required knowledge, skills and abilities

Experience :

2 years in a Sales capacity

1 years working in a hotel

Amadeus Delphi FDC experience would be a benefit

Perks

  • Sales incentive
  • Tuition Reimbursement
  • Daily meals
  • 6 paid Holidays
  • Vacation Pay
  • 1 year 5days
  • 2-4 years 10 days
  • 5-9 years 15 days
  • 10 years 20 days
  • Employee discounts in 140 hotels worldwide
  • 401(K) Matching up to 3.5%
  • Family Medical Leave
  • Flexible Spending Account (FSA)
  • Paid Sick Days
  • Health Medical, Dental and Vision Benefits
  • Life & Disability Insurance

About Millennium Hotels and Resorts

Millennium Hotels and Resorts (MHR) is the global brand of Millennium & Copthorne Hotels Limited (M&C), a global hotel company which owns, manages and operates over 145 hotels across some 80 locations. It has several distinct hotel brands, including Grand Millennium, Millennium, M Social, Copthorne and Kingsgate, throughout Asia, Europe, the Middle East, New Zealand and the United States. Occupying the best locations in gateway cities around the world, MHR has the perfect address for business and leisure travelers. M&C is the hotel arm of Singapore-listed global property company City Developments Limited, and a member of the Hong Leong Group. Visit www.millenniumhotels.com for more information.

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Millennium Hotels and Resorts | Sales Manager?

Sign up to receive alerts about other jobs on the Millennium Hotels and Resorts | Sales Manager career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$145,632 - $210,169
Income Estimation: 
$182,320 - $281,330
Income Estimation: 
$211,528 - $292,170
Income Estimation: 
$145,632 - $210,169
Income Estimation: 
$182,320 - $281,330
Income Estimation: 
$211,528 - $292,170
Income Estimation: 
$80,062 - $120,119
Income Estimation: 
$104,680 - $202,844
Income Estimation: 
$122,633 - $166,569
Income Estimation: 
$116,413 - $176,962
Income Estimation: 
$129,120 - $252,029
Income Estimation: 
$111,487 - $161,520
Income Estimation: 
$122,633 - $166,569
Income Estimation: 
$116,413 - $176,962
Income Estimation: 
$129,120 - $252,029
Income Estimation: 
$133,900 - $199,666
Income Estimation: 
$96,354 - $147,227
Income Estimation: 
$122,633 - $166,569
Income Estimation: 
$116,413 - $176,962
Income Estimation: 
$145,632 - $210,169
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Millennium Hotels and Resorts

Millennium Hotels and Resorts
Hired Organization Address Chicago, IL Full Time
We are looking for an enthusiastic, customer-focused individual to join our sales team at The Millennium Knickerbocker H...
Millennium Hotels and Resorts
Hired Organization Address Scottsdale, AZ Full Time
Millennium McCormick is looking for an enthusiastic Human Resources Manager, a team player, and a customer-focused indiv...

Not the job you're looking for? Here are some other Millennium Hotels and Resorts | Sales Manager jobs in the Chicago, IL area that may be a better fit.

Sales Manager

Millennium Hotels and Resorts, Chicago, IL

AI Assistant is available now!

Feel free to start your new journey!