What are the responsibilities and job description for the CMA/Medical Assistant-1855 Veterans Park Dr, Ste 101, Naples position at Millennium Physician Group?
At Millennium we're proud to set the standard for comprehensive healthcare services, and we wouldn't be able to provide them without the dedicated work of our support team. We're currently seeking a qualified medical assistant to join this group of caring professionals. The ideal candidate will have extensive experience in a patient-oriented medical environment. With superior communication skills, the medical assistant will further our tradition of excellent patient-centered healthcare and be driven in making the patient experience as comfortable, efficient, and rewarding as possible.
Objectives of this role
- Cultivate a safe, secure, and healthy environment for patients and colleagues, and enhance the quality of service and care provided.
- Understand the provider-to-patient flow to better assist physicians and nurses in maintaining an efficient, productive office.
- Develop and maintain relationships of confidence and trust with patients.
- Help answer patient questions and address their concerns before, during, and after examination.
- Update and maintain electronic patient medical records accurately and securely.
Responsibilities
- Maintain a clean, sanitary office and prepare examination and treatment rooms with necessary instruments prior to each appointment.
- Accompany patients to examination or treatment room, measure vital signs, update information and changes in medical history, and prepare them for examination or treatment.
- Maintain patient records for clinical use, billing, and physician review, and assist in the transition from hard copy to digital.
- Keep medical supplies well stocked, placing orders when necessary.
- Develop and maintain accurate databases for scheduling appointments, communicating with patients, managing knowledge, mitigating error, and supporting decision-making.
- Contribute to process improvements by taking an active role in patient experiences and satisfaction.
Required skills and qualifications
- Associate's degree (or equivalent) in medical assistance or related field.
- One or more years of experience as a medical assistant at a healthcare facility.
- Excellent communication and organizational skills.
- Working knowledge of patient management software systems (ex: NueMD, Veristream, AdvancedMD).
- Proven ability to collaborate effectively with colleagues.
- High levels of professionalism and dedication to patient-centered care.
Preferred skills and qualifications
- Certified Medical Assistant
- Strong working knowledge of inventory management processes
- Fluency in more than one language, including American Sign Language
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