What are the responsibilities and job description for the Director, Technology Integrations position at Millennium Physician Group?
Mosaic Health is a national care delivery platform focused on expanding access to comprehensive primary care for consumers with coverage across Commercial, Individual Exchange, Medicare, and Medicaid health plans. The Business Units which comprise Mosaic Health are multi-payer and serve nearly one million consumers across 19 states, providing them with access to high quality primary care, integrated care teams, personalized navigation, expanded digital access, and specialized services for higher-need populations. Through Mosaic Health, health plans and employers have an even stronger care provider partner that delivers affordability and superior experiences for their members and employees, including value-based primary care capacity integrated with digital patient engagement and navigation. Each of the companies within Mosaic Health provide unique offerings that together promise to improve individuals' health and wellbeing, while helping care providers deliver higher quality care. For more information, please visit www.mosaichealth.com or follow Mosaic Health on LinkedIn.
Formed in 2008 and headquartered in Fort Myers, Florida, with offices in Florida, North Carolina, and Texas, Millennium Healthcare is the largest independent physician group in the state of Florida and one of the largest in the United States. At Millennium Physician Group, our employees are the foundation of our success. Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families. We also promise to care for you as an individual and help you grow in your role.
The Director of Technology Integrations will support all business units within Mosaic Health and is responsible for leading the strategic planning, execution, and oversight of the technology integration initiatives across the enterprise. He or she will support the analysis, design, and troubleshooting of information technology systems and processes within the organization to enhance operational efficiency, productivity, and effectiveness during the integration, acquisition, or development of clinical practices. This role involves implementing policies and procedures to evaluate and design new IT systems or enhance existing systems, ensuring alignment with current and future organizational needs. They oversee multiple complex projects by defining project scopes and timelines, managing budgets, coordinating with vendors, and allocating resources efficiently. Collaboration is key, as the Director of Technology Integrations consults with users and stakeholders to understand clinical office layouts and technology needs, identify problem areas, and gather requirements to develop effective IT solutions for newly integrated practices/care centers.
- Develop and implement a strategic roadmap for technology integrations across Mosaic, ensuring alignment with organizational and business unit goals.
- Collaborate with IT, clinical, operations, and administrative teams to identify integration needs and drive successful implementations.
- Utilize diligence findings and operational insights to establish and prioritize integration activities effectively.
- Serve as the primary escalation point for critical IT issues during the transition phase, ensuring smooth operational support.
- Oversee the operating model process, aligning custom requirements with organizational objectives.
- Partner with IT departments to facilitate communication, support, and resource optimization across facilities.
- Lead a team of Technology Integration Specialists, ensuring the timely delivery of multiple integration projects.
- Work closely with practice leadership and business departments to clarify roles and ensure scalable processes.
- Define key areas of focus for the project team to enhance effectiveness and drive results.
- Tactical Leadership: Provide independent decision-making to navigate challenges and capitalize on opportunities.
- Manage relationships with vendors and contractors to ensure compliance with project specifications during technical installations.
- Lead efforts to resolve issues across functions, promoting collaboration among stakeholders.
- Critically assess integration requirements and operational risks to identify and mitigate potential challenges.
- Assign internal and external resources to optimize project success.
- Provide comprehensive status reports to management, ensuring transparency and accountability.
- Supervise external consultants to ensure alignment with project objectives and organizational standards.
- Foster open communication among all stakeholders to drive collaboration and project success.
- Demonstrate excellent guest service to internal team members and patients.
- Perform other related duties as assigned.
- Bachelor's or Master's degree in information technology, Computer Science, Business Administration, Healthcare Management, or a related discipline.
- Project Management Professional (PMP): Certification from the Project Management Institute (PMI) or equivalent certification, a plus.
- Lean Six Sigma Certification: Knowledge of process improvement methodologies may be beneficial, a plus.
- 5 years of experience in project management, particularly in technology integration, mergers, acquisitions, or similar environments.
- 5 years of experience working within the healthcare sector, particularly with clinical practices, is highly desirable.
- 4 years of experience in leading teams and managing multiple projects simultaneously.
- Technical Skills:
- Proficiency in project management software and tools (e.g., Smartsheet, Microsoft Project, or similar).
- Understanding of IT systems, clinical workflows, and technology integration processes.
- Ability to analyze operational data and leverage findings to inform project decisions.
- Excellent verbal and written communication skills to effectively collaborate with diverse teams and stakeholders.
- Strong analytical and critical thinking skills to identify issues and develop effective solutions.
- Ability to build relationships and foster collaboration among various stakeholders, including clinical, operational, and technical teams.
- Ability to quickly adapt to changing circumstances and manage competing priorities in a fast-paced environment.
- A proactive, results-oriented leader who can motivate and guide teams toward achieving project goals.
- Strong attention to detail to ensure accuracy and quality in project deliverables.
- A commitment to providing excellent service to internal team members and patients.
- High level of professionalism and integrity in all interactions.
- Ability to work independently in a fast-paced, cross-functional environment.
Physical Demands
- Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker must have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Ability to lift to 15 lbs. independently not to exceed 50 lbs. without help.
- Mosaic Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.
- If you require an accommodation for the application or interview process, please let us know and we will work with you to meet your needs. Please contact HRbenefits@mpgus.com for assistance.
