What are the responsibilities and job description for the Lead Service Advisor position at Miller Hill Subaru?
Position: Lead Service Advisor
Full Time
Job Description:
A lead service advisor serves as the main line of communication between customers and automotive technicians. An advisor keeps the customer best interests at all times by identifying and addressing the customer’s automotive concerns and needs. Through active listening, effective and respectful communication, and presenting information in an understandable manner, a service advisor builds loyalty and provides a quality customer experience.
While automotive knowledge is a plus, it is not required! We provide on the job training at Miller Hill Subaru in additional training offered by Subaru of America.
Benefits:
· Medical, Dental, and Vision insurance available
· Life Insurance
· 401k plans with 2% match
· PTO and vacation pay
· Employee discounts for automotive repairs
· Growth opportunities
Requirements:
· Excellent customer service skills
· Effective communication skills
· Ability to multitask
· Team-oriented and self-motivated
· Strong organizational skills
· Friendly and positive attitude
· Valid Driver’s License
· Clean driving record [retailer will complete a Minnesota Driver History Report (MVR)]
About our organization:
Located at 4710 Miller Trunk Hwy in Hermantown, Miller Hill Subaru is a family owned and operated Subaru retailer.
