Legal Receptionist/Support Services Coordinator

Miller Johnson, one of Michigan’s largest full-service law firms, is seeking a dedicated and organized Legal Receptionist/Support Services Coordinator to join our Grand Rapids office. This position alternates between two key positions within our Firm. We are looking for a highly adaptable and motivated individual who enjoys working as part of a team.

Legal Receptionist Responsibilities:

• Greet and engage with clients, guests, and Miller Johnson team members in a friendly and professional manner
• Promptly respond to incoming calls and forward them to the appropriate Miller Johnson team member
• Maintain a neat and organized reception desk and waiting area
• Work collaboratively with other team members to perform additional administrative duties as requested

Support Services Coordinator Responsibilities:

• Receive, sort, can, and distribute incoming mail accurately and promptly. Additionally, prepare outgoing mail, manage interoffice rounds, and handle packages and deliveries from services like FedEx, UPS, and other couriers
• Efficiently organize, prioritize, and process copy jobs and projects
• Assist in the maintenance and stocking of galleys and supplies to ensure that staff and visitors have access to refreshments and necessary office supplies
• All other duties assigned

Qualifications:

• High School Diploma or GED required
• At least 1 year of administrative experience is required
• At least 1 year of experience as a receptionist is preferred
• Experience in a law firm, or other professional services setting is a plus
• Excellent communication and organizational skills
• Strong client service skills, discretion, and confidentiality
• Ability to be flexible and work collaboratively in a fast-paced environment
• Proficient in Microsoft Office (Word, Excel, Outlook)

At Miller Johnson, we believe in fostering an exceptional work experience that includes a healthy work-life balance, an inclusive culture that values uniquely talented team members, and a technologically advanced environment. We offer competitive wages, flexible scheduling, paid time off, and annual performance reviews. Our benefit package includes medical, dental, vision, life insurance, short- and long-term disability insurance, long-term care insurance, paid parental leave, tuition reimbursement, adoption assistance, and a 401(k)-retirement plan. EOE.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Are you comfortable working onsite 5 days week in our Grand Rapids office?
• Please describe your administrative and or law firm experience in depth.

Ability to Commute:

• Grand Rapids, MI 49503 (Required)

Work Location: In person