Demo

Leadership Development Manager

Miller Kaplan
Burbank, CA Full Time
POSTED ON 1/26/2025
AVAILABLE BEFORE 2/23/2025
It’s more than just numbers.

Miller Kaplan is a different kind of CPA firm; we believe in building a legacy—yours. We want to give our clients the very best, and we understand that begins with helping our employees be their best through professional mentorship, life-work integration, and a sense of community. That starts with you!

Job Summary

The Leadership Development (LD) Manager is responsible for building a learning environment at Miller Kaplan to support all employees in the pursuit of our employee-value proposition of “it’s not a job…it’s an opportunity.” This role manages the firm’s leadership development function to continually focus on helping the firm become a “learning organization,” and acts as a Champion to support every person in the firm as the architect of their own development. The role reports to the Director of People & Culture.

In collaboration with subject-matter experts, the Leadership Development Manager serves in a consultative role to facilitate the design, development, and delivery of various learning and development activities throughout the firm. Accountable for management of multiple projects and communication to stakeholders. Acts as a vital member of firmwide project teams and participate as an active member of the Administration team.

Supervisory Responsibilities

  • Act as coach and mentor to employees in the function.
  • Handle onboarding, training, discipline, and termination of employees in accordance with company policy.
  • Oversee the daily workflow of the function.
  • Provide constructive and timely performance evaluations.

Duties/Responsibilities

Leadership: 40%

  • Complete all assigned training courses within the stated timelines.
  • Contribute to strategic planning efforts as a member of the People & Culture team.
  • Demonstrate and facilitate the use of the firm values: Listen, Plan, Support, Adapt.
  • Listen, then advise to act as coach and consultant to employees and managers on their own development and that of their staff.
  • Participate as a presenter in new hire orientation.
  • Participate in committees as appropriate, such as the DEI Committee.

Learning and Development: 40%

  • Adhere to established style and design guidelines to create training materials, facilitator guides, job aids, and user guides in support of firm initiatives.
  • Author and maintain eLearning courses that engage learners and promote skill development.
  • Collaborate with subject-matter experts to design, develop, maintain, and support the delivery of firmwide and function-specific development activities, continuing professional education (CPE) offerings, and compliance training.
  • Collaborate with stakeholders to obtain access to external development resources as needed.
  • Consult with stakeholders to assess performance gaps and identify appropriate solutions.
  • Coordinate onboarding course assignments.
  • Establish and uphold the standards required for granting of continuing professional education (CPE) credit on internal courses.
  • Facilitate meetings and development activities as appropriate.
  • Provide training support on firm change initiatives.

Department Administration: 20%

  • Administer the learning management system, including publishing and maintenance of courses, course assignments, and progress reporting.
  • Communicate announcements and status updates to employees, managers, and partners.
  • Establish and follow department policies and procedures.
  • Establish and maintain vendor relationships necessary to provide development activities to the firm.
  • Establish and uphold the standards for instructional design of learning activities.
  • Maintain and enhance the department pages on The Hub.
  • Provide support in the management of applicable budget items.
  • Perform other related duties and projects as assigned.

Required

Education and Experience:

  • Bachelor’s degree in Business Management (or related field of study) or combination of education and experience.
  • 5 years of experience in curriculum design and development.
  • 5 years of experience facilitating learning experiences, both in person and using virtual platforms such as Teams or Zoom.
  • 3 years of experience using Articulate 360 to author and publish eLearning courses.
  • 2 years of experience managing a learning function.
  • 2 years of experience administering a Learning Management System (LMS).

Preferred

  • Certified Professional in Talent Development (CPTD) designation through the Association for Talent Development.
  • Experience authoring intranet pages.
  • Experience in financial services.
  • Experience working with the Continuing Professional Education (CPE) requirements of the National Association of State Boards of Accountancy (NASBA) and the various states in which the firm is licensed to do business.

Required Skills/Abilities

  • Able to be an active team member or leader on projects.
  • Able to think critically and creatively solve problems.
  • Able to work independently.
  • Excellent organizational and time management skills.
  • Excellent written and verbal communication skills.
  • Knowledge of and ability to apply adult learning principles.
  • Knowledge of and experience using instructional design principles.
  • Knowledge of the functions of and requirements for a Learning Management System (LMS).
  • Proficiency with Microsoft Office Suite or similar software.
  • Proficiency with video editing and graphics applications.
  • Strong collaboration and consultation skills.
  • Strong service orientation and willingness to assist others.

Physical Requirements

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at a time.

Benefits

LIFE:

  • Competitive Salary: We value your dedication and hard work. We offer a competitive salary of $100,000 - $110,000 per year for this role.
  • Generous Paid Time Off: Start with 20 days and watch it grow, plus 2 extra days annually for managers.
  • Comprehensive Healthcare: Medical options include HMO, PPO, HDHP, with fully covered dental and vision for you.
  • Flexible Spending Accounts & Health Savings Accounts: Manage healthcare expenses conveniently with a benefits debit card.
  • Employee Assistance Program: Confidential support for personal or work-related challenges.

Family

  • Hybrid & Remote Flexibility: Work-life balance matters! Enjoy flexibility based on your role.
  • Insurance Benefits: Basic life insurance, voluntary life insurance, and long-term disability coverage.
  • Dependent Care and Pet Insurance: Covering loved ones, furry or not, with flexible spending accounts and pet insurance.
  • Bereavement Paid Time Off: Time to grieve and heal without work worries.
  • Sabbatical and Personal Leave Options: Recharge and refocus with time off for personal needs.

Business

  • Social Events: Networking and unwinding at virtual and in-office firm social events.
  • Referral Bonuses: Earn rewards for growing our team and client base.
  • Commuter Benefits: Funds for transit and parking to ease your daily commute.
  • Professional Development: Reimbursement for licenses, memberships, CPE allowance, and access to classes through Becker.

Dreams

  • Retirement Plans: Tailored 401(k) Profit Sharing Plan for your financial future.
  • Support for Professional Certifications: Assistance on your journey to CPA or CFE, including study materials, exam reimbursements, and bonuses.
  • Leadership Development and Mentorship: Personal and professional growth through mentorship programs.

Ready to embark on a fulfilling career journey with us? Join our team and unlock a world of opportunities and support!

Miller Kaplan does not intend to hire job seekers who will need, now or in the future, Miller Kaplan sponsorship through the H-1B lottery, unless otherwise stated on the job posting.

All qualified applicants will receive consideration for employment at Miller Kaplan without regard to race, religious creed, color, ancestry, national origin, sex, gender (including gender identity and gender expression), age, mental or physical disability, medical condition, genetic information, sexual orientation, marital status, reproductive health decisions, military/veteran status, or any other legally protected status in accordance with state and/or federal law.

Miller Kaplan does not accept unsolicited candidates, referrals, or resumes from any staffing agency, recruiting service, sourcing entity, or third-party paid service at any time. Any referrals, resumes, or candidates submitted to Miller Kaplan or any employee or owner of Miller Kaplan without a pre-existing agreement signed by both parties covering the submission will be considered the property of Miller Kaplan and not subject to any fees or charges. For existing agreements, a role must be approved and open to external search; otherwise, unsolicited and unapproved submittals and referrals will be considered Miller Kaplan property and free of fees. If you would like to inquire about referrals and or contracts, please reach out to careers@millerkaplan.com.

All qualified applicants will receive consideration for employment at Miller Kaplan in accordance with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance regarding applicants with criminal histories and the SF Fair Chance Ordinance regarding applicants with arrest and conviction records.

Salary : $100,000 - $110,000

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