Inside Sales and Service Representative

Job Overview
We are seeking a motivated and dynamic Inside Sales Representative to join our team. In this role, you will be responsible for driving sales growth by engaging with potential clients, understanding their needs, and providing tailored solutions. The ideal candidate will possess excellent communication skills and a strong customer service orientation, with experience in inside sales and technical sales environments.

Responsibilities

• Conduct warm calling to prospective clients to generate interest in our products and services.
• Utilize software tools to manage leads, track interactions, and maintain accurate records of customer communications.
• Effectively communicate product features and benefits to potential customers, addressing any questions or concerns they may have.
• Negotiate terms of sales agreements to ensure mutual satisfaction for both the company and the client.
• Collaborate with the marketing team to develop strategies for lead generation and conversion.
• Provide exceptional customer service throughout the sales process, ensuring a positive experience for all clients, in addition to providing ongoing technical support.
• Participate in ongoing training sessions to enhance product knowledge and sales techniques.
• Collaborate with the warehouse team and help as needed with shipping and receiving of orders.
• Utilize inventory management system and accounting software to help monitor customer order flow.

Experience

• Proven experience in inside sales or ecommerce is preferred.
• Familiarity with Cin7, Quickbooks, Microsoft Excel or similar software is highly desirable.
• Strong negotiation skills with the ability to close deals effectively.
• Excellent verbal and written communication skills are essential for success in this role.
• A background in technical sales is a plus, as it will aid in understanding complex product offerings.
• A commitment to providing outstanding customer service and building long-term relationships with clients is crucial.

If you are passionate about sales and eager to contribute to a growing team, we encourage you to apply for this exciting opportunity as an Inside Sales Representative!

Job Type: Full-time

Pay: $55,000.00 - $63,000.00 per year

Benefits:

• Health insurance
• Paid time off

Shift:

• Day shift

Supplemental Pay:

• Performance bonus

Experience:

• sales: 1 year (Required)

Ability to Commute:

• Elgin, IL 60124 (Required)

Work Location: In person

Salary : $55,000 - $63,000