What are the responsibilities and job description for the Pest Control Service Manager position at Miller Pest & Termite?
Are You Driven by Leadership, Client Satisfaction, and Team Growth? Join Miller Pest as a Service Manager.
At Miller Pest & Termite, we're more than just a pest control company. We're a team of problem-solvers who are guided by our ability to lead, satisfy clients, and foster team growth. We're not just looking for someone who can do the job; we're looking for someone who has proven they can do it well, in the right way.
Why Choose Miller Pest?
- Be part of a values-driven organization. Ideal candidates have a history of making decisions based on ethical and company values, even when it's tough.
Duties and Responsibilities:
- Leadership: Lead by example. We're seeking someone who has consistently demonstrated servant leadership and developed high-performing teams.
- Customer Experience: Proven ability to convert customer complaints into positive experiences and opportunities for team learning.
- Operational Oversight: History of identifying operational inefficiencies and implementing improvements that led to either cost savings or increased customer satisfaction.
- Financial Acumen: Demonstrated experience in making cost-effective decisions that positively impact the bottom line, based on metrics and KPIs.
- Training & Development: Prior experience in not just conducting training sessions but also in developing training programs that have measurably improved team skills and performance.
- Team Communication: Proven track record in utilizing communication tools and strategies to improve team cohesion and performance.
- Safety & Compliance: History of proactively identifying safety risks and implementing protocols that resulted in safer work environments.
What We Require:
- Organizational Skills: We're looking for candidates who can point to specific examples where their organizational skills had a direct impact on project success.
- Team Performance: Experience in driving team performance toward specific, measurable goals, under tight deadlines.
- Problem-Solving: Ability to show prior experience in identifying problems before they escalate and implementing effective solutions.
- Detail-Oriented: Examples of situations where attention to detail was critical in preventing errors or making improvements.
- Experience: Minimum of 3 years in a managerial role, with a focus on mentorship and customer service.
What's in it for You?
- Career Advancement: If you're the kind of person who takes charge of their own career growth, we want you.
- Health, Dental, and Vision Benefits
- 401k
- Life Insurance
- Vacation and Paid Holidays
- Referral and Performance Bonuses
- Company Cell Phone and Vehicle
- Incentive Trips
Team Activities and Community Involvement:
- Team Events: including BBQs, Paintball, Contests, Breakout Rooms, Holiday Parties, Ax Throwing, Top Golf, and more.
- Community Service: Experience in leading or participating in community service initiatives is a plus.
If you are excited about making a difference, working in a team-oriented environment, and leading a team to success, Miller Pest & Termite is the company for you. Apply today and grow with us!
Monitoring and Coaching:
- Performance Reviews: Proven experience in conducting performance reviews that lead to actual performance improvement among team members.
- Goal-Setting: History of setting achievable yet challenging goals for your team and guiding them to success.
Salary : $55,000 - $65,000
