What are the responsibilities and job description for the Associate eCommerce Merchandiser position at MillerKnoll?
Why join us?
At Design Within Reach, home comes first. We believe in creating and sourcing pieces that move with you and are meant to be enjoyed over a lifetime – from home to home, generation to generation. For us, that means exceptionally crafted, built-to-last, and beautifully designed furnishings.
Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Design Within Reach means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Design Within Reach to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Design Within Reach means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Design Within Reach to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
GENERAL PURPOSE
Design Within Reach is looking for a Associate eCommerce Merchandiser to join our digital team and focus on the DWR e-commerce business. This role will partner with merchandising, creative and marketing to launch and merchandise product, category and special feature assortments on the sites. This role will focus on supporting the Design Within Reach brand and reports to the Site Manager of Design Within Reach eCommerce.
Design Within Reach is looking for a Associate eCommerce Merchandiser to join our digital team and focus on the DWR e-commerce business. This role will partner with merchandising, creative and marketing to launch and merchandise product, category and special feature assortments on the sites. This role will focus on supporting the Design Within Reach brand and reports to the Site Manager of Design Within Reach eCommerce.
ESSENTIAL FUNCTIONS
- Key contributor to the product launch process, maintaining accuracy and site merchandising.
- Support and create new, promotional and/or seasonal taxonomy
- Support site sorting rules, search term optimization and other commerce platform related features that help drive conversion rate and provide a best in class retail experience
- Support analysis to recommend site improvements, updates, and changes necessary for best in class merchandising.
- Supports collaboration with cross-functional teams to improve customer experience, on-site merchandising and site performance
- Assist with QA of site enhancements.
- Assist with A/B testing set-up and execution to continuously understand customer behavior on-site.
- Supports analysis of customer feedback and trends to help develop insights about buying preferences and buying patterns.
- Supports site analytics and trend analysis to inform site optimization
Qualifications/Experience
- 1 -3 years’ experience in eCommerce Merchandising in a retail environment
- Experienced with major online platforms and their ecosystems (Salesforce Commerce Cloud and/or Shopify experience a plus)
- Experience working with web analytics tools, e.g. Google Analytics.
- Expert understanding of site taxonomies, seasonal trends in merchandise, and editorializing product for consumer view.
- Demonstrated ability to build consultative, collaborative relationships with cross functional teams
- Effective organizational and interpersonal skills, including written and verbal communications
- Excellent attention to detail
- Bachelor’s degree required
Who We Hire?
Simply put, we hire everyone. Design Within Reach is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.
MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at
careers_help@millerknoll.com
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