Veterinary Assistant - Experience Preferred

We are looking for a Veterinary Assistant with previous assistant experience 30-40 hours per week (8 a.m. - 6:30 p.m.) and would appreciate having you on our team! The role of a Veterinary Assistant is to function as both Veterinary Receptionist as well as the primary support person to the Veterinarian and Licensed Veterinary Technician (LVT), depending on the shift. They assist the veterinarian and LVT throughout the examination, diagnosis, and treatment phases. As support staff, they aide the Veterinarian and LVT in achieving greater efficiency by relieving them of technical work and administrative detail. They have a deep compassion for animals and strive to provide the best service to pets and their people. They effectively leverage our veterinarians and technicians to provide gold-standard medical care to our patients.

Responsibilities include, but are not limited to:

• Possess and warm and welcoming attitude while continually greeting our clients throughout the day
• Processing prescription refill
• Recording daily transactions and discussions in the electronic medical record (EMR) as well as providing pertinent info from EMR to doctors, staff, and clients when appropriate
• Assisting clients with financials (in all scenarios); going over medical plans (general) as directed by doctor
• Above average typing skills
• Possess a warm and welcoming attitude while continually greeting our clients throughout the day
• Check-In incoming patients/Check-Out outgoing patients with ability to handle financial transactions and explaining medical treatment plans/costs in a variety of scenarios
• Answering phone calls, including scheduling, answering general questions, processing prescription refills, receiving payments and assisting in over-the-counter purchases such as pet food or pet related items in a very busy atmosphere
• Maintaining cleanliness within assigned areas and the whole hospital
• Any additional assigned tasks

· Patient care including diagnostic procedures and treatments

· Triage and effectively obtaining patient history

· Laboratory, surgical, radiology and dental procedures

· Prescription preparation assistance

· Practice of proper practice of safety protocols and aseptic techniques

· Understanding and ability to operate veterinary equipment, instruments

· Strong ability to communicate medical knowledge and instruction per Veterinarian or LVT instructions

• Any additional assigned tasks

Characteristics required for success in the role:

· Time management skills to prioritize and complete a side variety of tasks throughout the day

· Friendly, polite, sociable, and empathetic

· Ability to have control over emotions

· Above average bedside manner that creates and contributes to a successful visit for both animal and human client alike

· Attention to detail in a busy work environment

· Superior active listening skills and non-verbal active listening skills to respond appropriately and interact positively with all customers

· Effective communication skills including verbal and written communication skills to interact clearly with customers, doctors, support staff and vendors

Benefits:

• 401(k) with Match
• Health Reimbursement Arrangement (HRA)
• Dental/Vision
• Paid time off
• Uniform Allowance
• Veterinary Care Service and Inventory Discount
• Short-Term Disability
• Employee Assistance Program

Job Type: Full-time

Our mission at MVP is to educate and guide individuals and families to promote and effect the best quality of life possible for their pets. This can be accomplished through a holistic perspective with consideration of each pet’s physical, mental and emotional well-being.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• Monday to Friday
• No weekends

Experience:

• veterinary: 1 year (Preferred)

Work Location: In person

Salary : $18 - $22