What are the responsibilities and job description for the Sales Manager NA - Polartec position at Milliken & Company?
Milliken & Company is a global manufacturing leader whose focus on materials science delivers tomorrow’s breakthroughs today. From industry-leading molecules to sustainable innovations, Milliken creates products that enhance people’s lives and deliver solutions for its customers and communities. Drawing on thousands of patents and a portfolio with applications across the textile, flooring, chemical and healthcare businesses, the company harnesses a shared sense of integrity and excellence to positively impact the world for generations. Discover more about Milliken’s curious minds and inspired solutions at Milliken.com and on Facebook, Instagram, LinkedIn and Twitter.
POSITION TITLE
Sales Manager NA - Polartec
Position Overview
The Polartec Sales Manager for North America will lead go-to-market strategies and drive commercial sales growth for Polartec’s North American operations. In this role you will be responsible for developing and leading a team of Sales Account Managers, setting and achieving annual goals with a focus on expanding our legacy key outdoor accounts, onboarding new clients, and exploring adjacent markets. Reporting to the Managing Director of Polartec, this position requires approximately 30%-50% travel to meet with current and potential customers, as well as to represent the brand at industry events and trade shows.
Job Responsibilities
Experience within the apparel, textile, or ingredient material sector
Milliken is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, sex or gender (including pregnancy, childbirth or related medical condition, including but not limited to lactation), sexual orientation, gender identity or gender expression (including transgender status), ancestry, national origin, citizenship, age physical or mental disability, genetic information, marital status, veteran or military status or any other characteristic protected by applicable law.
POSITION TITLE
Sales Manager NA - Polartec
Position Overview
The Polartec Sales Manager for North America will lead go-to-market strategies and drive commercial sales growth for Polartec’s North American operations. In this role you will be responsible for developing and leading a team of Sales Account Managers, setting and achieving annual goals with a focus on expanding our legacy key outdoor accounts, onboarding new clients, and exploring adjacent markets. Reporting to the Managing Director of Polartec, this position requires approximately 30%-50% travel to meet with current and potential customers, as well as to represent the brand at industry events and trade shows.
Job Responsibilities
- Develop and execute strategic sales plans to meet or exceed revenue growth targets in existing and new markets, including goal-setting, forecasting, and performance monitoring.
- Identify and capitalize on market expansion opportunities by researching adjacent markets and establishing relationships with potential clients.
- Build, lead, and mentor a team of Sales Account Managers, supporting their professional development and ensuring alignment with overall sales goals and strategies.
- Cultivate and maintain strong customer relationships with key accounts, focusing on retention and growth through exceptional service and value delivery.
- Represent and promote Westex, Polartec, and Milliken brands, demonstrating the quality, value, and sustainability of our fabrics to end-user clients and industry stakeholders.
- Educate customers on applicable codes, standards, and how our textiles enhance safety and sustainability within their organizations.
- Conduct presentations, workshops, and "train-the-trainer" sessions to convey the benefits of
- Polartec's products and deepen customer engagement.
- Collaborate cross-functionally with product development, marketing, and customer support teams to ensure alignment on brand initiatives and go-to-market strategies.
- Manage the CRM database by updating contacts, logging opportunities, and leveraging data for sales forecasting, strategic planning, and reporting.
- Achieve account metrics, sales goals, and customer satisfaction targets by prioritizing the right end-users throughout the buying cycle.
- Stay current on industry trends, sustainability practices, and technical advancements in textiles to inform strategic planning and provide thought leadership within the team.
- Bachelor’s degree in Business, Marketing, or related field.
- 10 years of relevant experience, with a minimum of 5 years in direct sales and 3-5 years in a leadership role.
- Proven track record in achieving sales targets, growing market share, and driving new business through proactive lead generation and strategic planning.
- Exceptional sales acumen, with a demonstrated ability to build and maintain long-term client relationships.
- Strong leadership skills with experience in recruiting, managing, and developing high- performing sales teams.
- Excellent communication and presentation skills, with the ability to influence and educate stakeholders at all levels.
- Proficiency in Salesforce and other CRM tools, along with strong computer skills for daily activities.
- Willingness and ability to travel up to 50% of the time.
Experience within the apparel, textile, or ingredient material sector
Milliken is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, sex or gender (including pregnancy, childbirth or related medical condition, including but not limited to lactation), sexual orientation, gender identity or gender expression (including transgender status), ancestry, national origin, citizenship, age physical or mental disability, genetic information, marital status, veteran or military status or any other characteristic protected by applicable law.
