Sales Enablement Business Analyst - remote

Work Your Magic with us! Start your next chapter and join MilliporeSigma.

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.

Your Role:

As a Sales Enablement Business Analyst within the Global Commercial Excellence organization, you will join a global team of Salesforce CRM Business Analysts focused on the Global Life Science Process Solutions (PS) business processes and platform. This team is responsible for designing effective business processes, providing innovative solutions, and serving as the primary resource for Salesforce CRM. You will drive enablement and adoption for internal customers worldwide, representing the PS business in Salesforce Governance and collaborating with IT to facilitate global PS business processes within the platform. Job duties include:

• Perform first-level Salesforce administration, including user account setup, daily support, system configuration, and maintenance.
• Serve as a business partner for key functions (Sales, Customer Excellence, Technical Services, IT) to enhance the Salesforce Platform and deploy new applications.
• Collaborate with business partners to provide updates, align on priorities, and ensure UAT, Hypercare support, and training throughout the deployment journey.
• Act as a Subject Matter Expert (SME) in key Salesforce Clouds (e.g., Sales, Service) to drive process harmonization and develop documentation for CRM efficiency and adoption.
• Assist in creating training materials for business processes and Salesforce functionalities.
• Position involves working standard Eastern Time Zone business hours, and may involve work before or after for meetings with colleagues in other countries

Who You Are

Minimum Qualifications:

• Bachelor’s degree in Business Administration, Computer Science, Finance, Marketing, Operations or other business fields
• Certified Salesforce.com Administrator

OR

• 3 years of Salesforce experience

Preferred Qualifications:

• Proven project management skills in innovative solutions, stakeholder and change management within a large cross-functional organization.
• Understanding of process mapping across front-end CRM and back-end ERP applications.
• Experience in consulting or sales with Salesforce CRM.
• Strong communication, presentation, problem-solving, and process – oriented skills.
• Proactive collaborator with a self-motivated approach in a global, multicultural environment.
• Fluent in English; additional languages are a plus.
• Willingness to travel domestically and globally on a limited basis.
• Salesforce Sales Cloud or Service Cloud certification and basic no-code configuration experience.

RSREMD

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of our diverse team!

If you would like to know more about what diversity, equity, and inclusion means to us, please visit https://www.emdgroup.com/en/company/press-positions.html