What are the responsibilities and job description for the GENERAL MANAGER position at Mills Auto Group?
Job Summary:
The General Manager at Mills Auto Group is a highly motivated and experienced individual responsible for the overall success and profitability of our dealership in CHARLOTTE, North Carolina. As a key member of our leadership team, the General Manager will be responsible for setting and achieving sales goals, managing day-to-day operations, and ensuring a positive customer experience. This is a full-time, executive-level position in the automotive industry.
Compensation & Benefits:
This is a full-time, salaried position with a competitive compensation package, including benefits such as medical, dental, and vision insurance, paid vacation and sick leave, and opportunities for professional development and growth within the company.
Responsibilities:
- Develop and implement strategic plans to achieve financial goals, increase sales, and improve overall dealership performance
- Oversee all departments, including sales, service, parts, and finance, to ensure smooth and efficient operations
- Manage and motivate a team of employees, setting clear expectations and holding them accountable for performance
- Monitor and analyze key performance metrics, such as sales numbers, customer satisfaction ratings, and profitability, and make necessary adjustments to achieve targets
- Build and maintain relationships with key customers, vendors, and business partners to drive business growth and maintain a positive reputation in the community
- Stay up-to-date with industry trends and market developments, and make strategic decisions to stay competitive
- Ensure compliance with company policies and procedures, as well as federal, state, and local laws and regulations
Requirements:
- Bachelor's degree in business, management, or a related field preferred
- Minimum of 5 years of experience in a leadership role in the automotive industry
- Proven track record of achieving sales and profitability goals
- Strong knowledge of dealership operations, including sales, service, parts, and finance
- Excellent leadership, communication, and organizational skills
- Ability to make sound business decisions, problem-solve, and manage multiple priorities
- Strong customer service and relationship-building skills
- Knowledge of federal, state, and local auto industry regulations and laws
EEOC statement:
Mills Auto Group is an equal opportunity employer and is committed to creating an inclusive workplace for all employees. We value diversity and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other legally protected status.
