What are the responsibilities and job description for the Help Desk Technician - Onsite (3p-11:30p) position at Millstone Medical Outsourcing?
Come join Millstone Medical and become part of a high growth company where you will have the opportunity to learn and grow in an employee-centric culture and see the importance of your work
A COMPANY COMMITTED TO QUALITY, GROWTH, CAREER PATHING.
At Millstone, we want you to be your best at work and at home. In addition to competitive compensation, we offer a Total Rewards Benefits Program to support the physical and emotional well-being of our employees and their families.
TOTAL REWARDS BENEFITS PROGRAM:
- Medical - Starting on the 1st day of employment
- Dental - Starting on the 1st day of employment
- Vision - Starting on the 1st day of employment
- Supplemental Benefits - Life, Disability, Critical Illness
- Paid Time Off
- Tuition Reimbursement
- Career Pathing
- 401(k)
- 401(k) matching
ABOUT US
MMO company known for medical device distribution and process manufacturing seeks a self-directed Help Desk Technician with a passion for technology, collaboration, and creative problem-solving. The Help Desk Technician will actively contribute to meaningful projects and work closely with senior leadership.
Schedule: Monday to Friday 3p-11:30p & rotating Saturdays (4 hr shift)
Duties and Responsibilities
- Responsible for the setup of new computers and printers.
- Troubleshooting hardware and software and responding to Help Desk tickets.
- Also responsible for anti-virus updates, software updates in a Microsoft Windows environment.
- Maintains computer inventory and asset management system.
Requirements
- Requires one year of previous IT experience
- Mechanical Aptitude
- Mechanical Printer Repair Capabilities
- Possess basic arithmetic skills
- Communication skills – verbal and written
- Analytical thinking – mathematical reasoning
- Plan and direct work within a cell
- Software & Computer Skills
- Problem solving skills
o Basic knowledge – familiar with hardware
o Mid-level – familiar with Microsoft Office (Word, Excel, Powerpoint)
o Advanced – ability to create spreadsheets and other documents
- Technical Training
- Ability to read and write the English language
To learn more about Millstone Medical, please visit us online at www.millstonemedical.com. ADDITIONAL INFORMATION: Millstone Medical Outsourcing provides equal employment opportunity to all applicants and employees. No person is to be discriminated against in any aspect of the employment relationship due to race, religion, color, sex, age, national origin, ancestry, disability, sexual orientation, gender identity, genetic information, citizenship status, marital status, pregnancy, veteran status, or any other status protected by applicable federal, state, or local law. All employment offers are contingent upon successful completion of our pre-employment drug screening and background/criminal check, consistent with applicable laws.
#IND123
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Rotating weekends
- Weekends as needed
Experience:
- Business-to-Business Technical Support Occupations: 1 year (Preferred)
- Help desk: 1 year (Required)
- Windows: 1 year (Required)
Ability to Relocate:
- Fall River, MA 02720: Relocate before starting work (Required)
Work Location: In person
Salary : $22 - $25
