What are the responsibilities and job description for the Field Service Technician position at Milton Rents?
Position: Field Service Technician
Reports to: Service Manager
At Milton Rents, we pride ourselves on being a leader in the heavy equipment rental industry. We're looking for skilled mechanics and technicians who are passionate about their craft and eager to make a difference. If you have a knack for diagnosing, repairing and maintaining complex mechanical, electrical, hydraulic, and diesel systems, we want you on our team!
What You'll Do:
- Master the Machines: Perform maintenance and repairs on a variety of rental and customer heavy equipment with precision and expertise.
- Lead and Train: Share your knowledge by training other technicians on repairs, maintenance, and system diagnostics.
- Be the Go-To Expert: Travel to customer jobsites to provide top-notch repair and maintenance services.
- Stay Organized: Complete work orders and service documentation accurately and on time.
- Customer Interaction: Work directly with customers and vendors to diagnose and repair heavy equipment, ensuring satisfaction and reliability.
What We're Looking For:
- Technical Expertise: Extensive experience with construction or heavy machinery, including hydraulics, electric systems, and diesel engines.
- Problem-Solving Skills: Ability to assess, question, evaluate, and report on equipment performance.
- Detail-Oriented: Strong organizational skills and attention to detail.
- Communication Skills: Excellent written and verbal communication abilities.
- Customer Service: Outstanding interpersonal skills and a customer-first attitude.
- Tech-Savvy: Proficiency with Microsoft Office and a willingness to embrace new technology (cell phones, iPads, CRM, etc.).
- Eager to Learn: A hunger for knowledge and the ability to apply new skills.
Qualifications:
- High School diploma, trade school certificate, or equivalent experience preferred.
- Valid medical card or ability to pass a DOT physical exam.
- Minimum of 5 years of experience as a diesel mechanic, repairing and maintaining construction or heavy equipment.
- Valid driver's license.
- Must have your own tools.
Physical Requirements:
- Ability to lift up to 75 lbs.
- Capability to sit and stand for long periods with frequent bending.
- Willingness to work indoors and outdoors in various weather conditions.
Benefits
- Competitive salary.
- Comprehensive health, dental, and vision insurance.
- Retirement savings plan with company match.
- Paid time off and holidays.
- Ongoing training and professional development opportunities.
- Company-provided vehicle and tools for fieldwork.
- Supportive and collaborative work environment.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- Monday to Friday
Work Location: In person
