What are the responsibilities and job description for the Intern - Ticket Sales position at Milwaukee Brewers?
Job Description
The Intern – Ticket Sales will provide support for the Ticket Sales department by assisting with various operational duties throughout the office as well as during game days. This position will provide exceptional customer service as well as maximizing ticket sales and ticket revenue opportunities. This Internship is in person at the ballpark beginning in November 2024 and will go through October 2025.
Essential Duties and Responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.
- Assist sales staff with the setup and execution of special events such as the Amateur Baseball Program, Theme Night Distribution, Concert wrist banding, and Season Seat Member Experiences
- Fulfill ticket orders using Pro Venue ticketing platform
- Monitor and update group sales inventory database for All-Inclusive Areas and Suites on a regular basis
- Facilitate pregame custom tailgates on game days by greeting and escorting early entry vehicles to their custom tailgate spaces and troubleshooting any issues
- Act as a customer service representative in group sales All-Inclusive areas on game days ensuring spaces are properly set up as well as obtaining any feedback throughout the game and working with Ticket Sales staff to resolve issues or fulfill requests
- Provide other administrative support for the Ticket Sales Department
The ideal candidate will have 1 or more years of experience in customer service, as well as the ability to organize and analyze data. Candidates with the ability to communicate effectively and relate well with individuals of diverse backgrounds are preferred. Candidates must have a valid driver’s license and MBBC satisfactory driving record.
Our Team
The Ticket Sales Internship will provide college students first-hand experience working in the sports field. Our Interns are responsible for both non-game day and game day duties that assist the Milwaukee Brewers Baseball Club in making American Family Field one of the top entertainment choices in the Midwest.
Our Pitch
You come here to make a difference. We are a purpose-led organization, focused on building an inclusive and engaging culture that fosters excellence, collaboration and ingenuity. We strive to be a model employer and cultivator of talent, empowering our teams to drive innovation through the inclusion of diverse thoughts, ideas and perspectives. We operate at the highest standard of excellence, investing in the development of our staff across all levels and embracing differences through a culture of respect and understanding.
Perks
We are proud to offer an exciting perks package including:
- Online educational platform for personal and professional development
- Mentoring program including training and matching with Brewers mentor
- Employee Resource Groups
- Paid time off for volunteering
- Year-round diversity, equity and inclusion training and development
- Promotional giveaways and other discounts!
For more information about our Crew, other benefits and insight into our Club culture please visit our Careers Page.
