What are the responsibilities and job description for the Group Account Executive position at Milwaukee Bucks, Inc?
Job Title: Group Account Executive
Class: Full-Time
Reports to: Manager of Group Sales
The Milwaukee Bucks are looking for dedicated people who embrace diversity, equity & inclusion in a workplace where everyone feels valued and inspired.
It all begins with outstanding talent, It all begins with YOU! #FearTheDeer
What We Offer:
- Comprehensive health benefits including medical, dental, and vision plans, as well as mental health resources
- 8 weeks of paid time off for parents to welcome newborns, adopted and foster children
- Unlimited PTO
- Professional Development through our internal learning & development program - Antler Academy
- Employee Resource Groups
- Milwaukee Bucks and NBA League Discounts
- Qualified Parking and Phone Allowance
Summary:
The Group Account Executive Role will have the primary responsibility of generating revenue through the selling of Bucks ticket packages, including group tickets, season tickets and partial plans. Additionally, this person will plan and coordinate large group events and theme nights. Core to this role is the ability to prospect, sell and service numerous group buyers and manage many different group initiatives at once.
Ideally, this person has a strong working knowledge of the group sales business and the ability to multi-task both in the office and at games. Expectations for the groups function is to grow to be top 5 in the league in group tickets sold and group revenue generated which means that we will rely heavily on this role to develop new relationships and generate new revenue and relationships for the groups department.
Responsibilities
- Make sales from category lists to area organizations and follow-up as necessary
- Meet or exceed annual sales goals
- Meet daily and weekly outbound call and appointment expectations
- Implement and demonstrate outbound sales efforts by using sales and service standard methodologies, prospecting, networking, lead generation, data capture and personal database management
- Build positive relationships and gain a deeper level of knowledge about each customer
- Perform game-day responsibilities, including entertaining clients and fulfill large group events and theme night commitments.
- Attend team and community events for purpose of enhancing sales opportunities
- Proactively create opportunities for new business with existing customers
- Additional responsibilities as assigned by the Sr. Director of Group Sales
Qualifications
- Demonstrates a positive and personable attitude
- Highly motivated with a desire to be successful
- Ability to work well as part of a team towards achieving department and company goals
- Strong organizational and time-management skills
- Excellent oral and written communication as well as customer service and problem-solving skills
- The ability to learn and master new software programs including the CRM platform and ticketing system (Ticketmaster Archtics) is essential
- Must have the ability to navigate the arena to visit clients and escort potential customers on seat tours and fan experiences both on game days and non-game days
- Must be available to work flexible hours including nights, weekends, and holidays
- Polished presentation skills with the ability to confidently react to situations in a timely and professional manner
- A minimum of two years of successful sales experience, preferably sports sales experience
- Four-year college degree
- Proficient digital literacy skills including experience with Microsoft Office products (Word, Excel, Outlook)
All offers for employment with the Milwaukee Bucks are contingent upon the candidate having successfully completed a criminal background check. We will consider people with criminal histories in a manner consistent with the requirements of applicable local, state, and Federal laws.
The Milwaukee Bucks is an Affirmative Action and Equal Opportunity Employer, Ethnic Minority/Women/Disabled/Veteran/Gender Identity/Sexual Orientation.
We provide our employees with a robust employee benefits plan that focuses on the mental and physical wellness of our team. We strive to offer a flexible work environment that allows our team members to be productive in both their work and home lives.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
