What are the responsibilities and job description for the Ticket Operations Intern position at Milwaukee Bucks, Inc?
Job Title: Ticket Operations Intern
Class: Internship
Timeline: Summer 2025 & 2025/2026 Season
Reports to: Manager, Ticket Operations
Location: Milwaukee, WI – Onsite
This position will be part of our 2025 Summer Internship program and our 2025/2026 Season. Our program will take place June 2nd – August 8th and is available to rising Junior and Senior college students. The role will be part-time during the school year.
Please apply below and expect us to reach out for interviews starting in January 2025!
What We Offer:
- Mental Health Resources
- Professional Development through our internal learning & development program - Antler Academy
- Employee Resource Groups
- Milwaukee Bucks and NBA League Discounts
- Qualified Parking
Summary:
This position is responsible for assisting and providing support to the Ticket Office team on game nights, concerts, and during regular business hours. They will assist with day-to-day operations and special projects as assigned.
Responsibilities:
- Assist with Archtics database cleanup/organization
- Assist with in-person sales at Ticket Office counter, resolution, and general customer service
- Assist Full time and part time staff with daily responsibilities
- Assist with projects throughout the season
- Assist with in bound phone calls and other office duties as assigned
- Complete projects provided by the Ticket Operations leadership team
- Other duties as assigned
Qualifications:
- Currently enrolled in a college or university and must be an upcoming junior or senior as of summer 2025
- Strong customer service skills
- Must be friendly, professional, personable, and outgoing
- Must be highly organized with the ability to prioritize and multi-task
- Excellent written and verbal communication skills
- Previous event or ticketing experience a plus
- Ability to work in a fast-paced environment
- Computer skills including in-depth working knowledge of Microsoft Word and Excel
All offers for employment with the Milwaukee Bucks are contingent upon the candidate having successfully completed a criminal background check. We will consider people with criminal histories in a manner consistent with the requirements of applicable local, state, and Federal laws.
The Milwaukee Bucks is an Affirmative Action and Equal Opportunity Employer, Ethnic Minority/Women/Disabled/Veteran/Gender Identity/Sexual Orientation.
We provide our employees with a robust employee benefits plan that focuses on the mental and physical wellness of our team. We strive to offer a flexible work environment that allows our team members to be productive in both their work and home lives.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
