Clerical Assistant - Veterans Services

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Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Our employees also remain committed to serve the cultural, human, recreational and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact 414-278-3936. For application inquiries please contact careers@milwaukeecountywi.gov.

We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Closing Date: Tuesday, April 15th, 2025, or upon receipt of the first 50 applicant submissions

Clerical Assistant
Veterans Services
Hourly Range: $15.75 to $23.63/hr

Job Summary: The Clerical Assistant 1 will provide general front office support to the Veteran Services Office. This position will be responsible for front desk coverage, answering phone calls, managing calendars, updating website and social media accounts, prepare outreach materials for staff, and maintains the paper file system.

Job Responsibilities:

• Provide customer service and guidance to walk-in clients. Answer general questions and directs customers to appropriate staff.
• Answers phone calls and respond to voice messages.
• Maintain and update website and social media accounts with the most current and accurate information.
• Prepare outreach materials for various outreach events. Ensure materials are appropriate for the specific events and coordinate outreach events as directed.
• Maintain the existing paper filing system within the office.
• Maintain and update staff calendars.
• Responsible for office purchasing.
• Performs other clerical duties as assigned.

Minimum Requirements:

• Current resident of the State of Wisconsin
• High School Diploma or GED equivalent
• At least one (1) year of clerical and customer service experience in an office environment.
• Intermediate Knowledge of all related computer and software applications, such as word processing and spreadsheets.
• Intermediate experience using social media, Facebook, Twitter, Instagram, etc. with the ability to post information onto platforms.

Preferred Experience:

• Military Veteran
• Bilingual with the ability to speak, read and write in both English and Spanish
• Previous marketing experience

Required Skills and Abilities: Team player with the ability to work harmoniously and effectively with both co-workers and external contacts. Must possess oral and written communication skills. Basic knowledge of computer and software applications such as work processing and spreadsheets. Experienced using and posting information onto Social Media sites, Facebook, Twitter, Instagram, etc. The ability to read, write and comprehend simple instructions, routine reports, forms and correspondences.

NOTE: This ORIGINAL APPLICATION is open to qualified residents of the State of Wisconsin at the time of application. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.

APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.

Salary : $16 - $24