What are the responsibilities and job description for the Porsche Service Manager position at Milwaukee Division?
The International Autos Group is looking for a customer driven service manager for Porsche Waukesha. Our customers deserve the best of treatment, and so do our employees - can you fill that role? Are you driven to succeed and want to be a member of a larger team with similar work ethics and customer passion? Our busy stores need strong leaders to take them even higher. If you fill these needs and are looking for a place to call home, contact us right away.
WE OFFER:
- Paid training
- Paid vacation
- Flexible work hours
- Medical, dental, and vision
- 401K
- Closed Sundays
RESPONSIBILITIES:
- Ensure that customers receive prompt, courteous, and effective service
- Serve as a liaison between technicians and customers
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave an positive impression with the customer
- Manage and hire technicians and service advisors
- Interview and make new hires
- Distribute work between technicians
- Prioritize required services
- Ensure customer has a positive dealership experience
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
- Spend quality time building relationships with the customers
REQUIREMENTS:
- Technical automotive knowledge
- Demonstrated ability to manage others
- Organized and friendly personality
- Dealership experience preferred
