What are the responsibilities and job description for the Transportation Team Lead - THD - 2nd Shift position at Milwaukee Electric Tool Corporation?
Transportation Team Lead - THD - 2nd Shift 3pm-11pm
Duties and Responsibilities :
Works closely with operations leadership, customers, and freight carriers in the shipping and retrieval of freight to and from Home Depot's rapid deployment centers.
Resolves any corrections to shipping documents and loads in transit.
Communicates with freight carriers on lost freight, miss routed, and damaged freight.
Oversee shipment coordination and routing per customer requirements.
Coordinate pickups with carrier and guarantee all loads have a scheduled appointment.
Ensure that customer problems are researched and corrected in a timely manner.
Ensure all shipping documents, BOL's, commercial invoice, etc. are properly prepared
Stay current with various regulations including those related to hazardous shipments and freight classifications.
Transportation Department Specific :
Acts as support / backup to THD Supervisor
Support THD by editing Commercial Invoices and creating itemized detailed documents so shipments clear customs
Reviews expedited shipment requests for emergency and special orders.
Review and investigate discrepancy with shipments.
Ensure correct freight terms are marked on BOL's.
Execute OBDC Admin request as needed
Supports and coordinates all THD event shipping documents to be complete and ready prior to the shipping date.
THD Department Specific :
Create and release load plans in High Jump
Maintain daily shipment department scoreboard
Greet drivers when they pick up the load
Maintain pickup logs for trucks
Works closely with order management and picking operations to ensure shipments are completed and paperwork can be done.
Physical Demands
Sitting for long periods of time
Repetitive motion
Able to work in various temperature conditions
May be in a general office environment
May need to travel to different buildings in the area as needed
Education and Experience Requirements
High School or GED diploma required
Minimum of 3 years of customer service experience
Minimum of 3 years of experience in a transportation / scheduling role within a distribution or warehouse facility
Working knowledge of Microsoft Office (MS Excel & Outlook required)
Strong interpersonal and communication skills, both written and verbal
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