Education & Engagement Office Administrator

Job Type

Full-time

Description

POSITION SUMMARY

The Education & Engagement (E&E) Office Administrator works to support all aspects of the department. This position is responsible for management of administrative duties including maintaining all calendars, databases and spreadsheets, liaising with Milwaukee Rep's Marketing department around ticket requests and social media posts, coordinating program assessments, booking and contracting program requests, student matinee logistics and communications and more. The E&E Office Administrator also oversees registrations across all E&E programs including the MKE Rep School of Theater, school programs, Student Matinees, audience engagement programming, and Backstage Tours.

Major Duties And Responsibilities Include

• Perform the administrative functions for all Education & Engagement programs, including management of the department calendars, databases (Airtable, Sharepoint, Google Drive, Salesforce and Tessitura) and spreadsheets.
• Serve as the registrar for all registration-based programs, managing registrations and communications with participants.
• Support program evaluation by tracking statistics and assessment data, developing and maintaining program surveys, outcome reporting and assisting Chief Engagement & Education Officer, Associate Director of Education, Associate Director of Engagement and Development Department with final reports.
• Coordinate with the E&E team and Finance Department to invoice and process payments (via Stripe), gather and process payment requests and ensure accurate expense and income tracking across all programming.
• Collaborate with Marketing Department on marketing strategies including the management of E&E social media pages.
• Support all administrative functions of E&E programs, including coordinating bus transportation, ordering food, overseeing room set-up, communicating with other departments, creating schedules, organizing materials, teaching as needed, etc..
• Represent Milwaukee Rep at community events as needed.
• Other duties as assigned.
  
  

SCHEDULE

The bulk of the hours will happen Monday through Friday during traditional business hours. This position must also be available for nights and weekends. Schedule will be adjusted as needed to accommodate non-traditional business hours.

Requirements

REQUIREMENTS OF THE POSITION

Preference will be given to candidates with the following qualifications:

• Experience and/or training in office administration which provides the required knowledge, skills and abilities to perform the essential duties and responsibilities of the position. Knowledge of, experience in, and a passion for theater.
• Strong organizational skills and attention to detail, including managing multiple projects simultaneously within deadlines.
• Strong verbal and written communication skills.
• Knowledgeable in the use of computer software such as Microsoft Office Suite programs.
• Possess a valid U.S driver's license and access to a personal vehicle. Ability to make informed decisions on maintaining Milwaukee Rep's positive image and public perception of Milwaukee Rep and its programs.
  
  

Additional Requirements:

• Ability to pass a background check in accordance with state and/or federal laws.
• This position lifts and moves materials and supplies up to 25 pounds.
• Ability to stand, sit, or walk for up to 2 hours at a time.
  
  

Milwaukee Rep Values Employees Who:

• Communicate well with a diverse group of colleagues.
• Demonstrate an aptitude and eagerness to learn new skills and processes when necessary.
• Solve problems and engage in creative thinking about challenges individually and in a group environment.
• Are able to accept and incorporate feedback.
• Have excellent interpersonal, teamwork, and diplomacy skills and ability to be self-directed and take initiative.
• Demonstrates an understanding of historical and institutional racism in the American theatre and/or a willingness to commit to learning and to the mission, vision, and values of the theater in areas of Equity, Diversity, and Inclusion efforts both in the workplace and in our community.
  
  

Salary Description

$36,000 to $37,000