What are the responsibilities and job description for the Director of IT Infrastructure position at Milwaukee School of Engineering (MSOE)?
Who We Are
Milwaukee School of Engineering (MSOE) is an academic institution intrinsically tied to the real world—a confluence of industry knowledge, work ethic and an enduring desire to know more. The university offers Bachelor’s and Master’s degrees in engineering, computer science, machine learning, user experience, construction management, actuarial science, business and nursing. With about 3,000 students, faculty and staff, MSOE is large enough for big opportunities and small enough for personal attention.
A Small University Dedicated to Achieving Big Things
MSOE is a supportive environment where everyone is valued. Our method of learning by doing is our distinction: it is how we teach, how we learn and how we serve. MSOE’s top priority is serving our students. By joining our community, you are building the leaders of tomorrow.
Our Mission
MSOE is the university of choice for those seeking an inclusive community of experiential learners driven to solve the complex challenges of today and tomorrow. We are united by our six values—collaboration, excellence, inclusion, innovation, integrity and stewardship—which represent the core of our campus culture. Under the leadership of Dr. John Walz, MSOE has embarked on an ambitious strategic plan, Extraordinary Together, that propels the institution forward. At MSOE, we are dedicated to promoting an academic environment marked by an unwavering respect for every individual.
Summary
MSOE invites applications for a full- time Director of IT Infrastructure to join our IT team. Under the direction of the Senior Director of IT, the Director of IT Infrastructure is responsible for the effective and efficient operation of all Linux and Windows servers, network administration and security operations on campus. This role will emphasize formalizing processes, managing change control, securing systems and networks, managing/planning cloud migration and detailing and solidifying documentation. The Director of IT Services will work with faculty, staff, and students to determine the needs and goals of the University as pertain to information technology. The director will train IT Infrastructure employees for their tasks, and mentor them in University culture and mission.
As a member of the IT senior leadership team the Director of IT Infrastructure contributes to the development and execution of IT strategy and ensures its alignment with the needs of the campus. This role provides strong leadership and coordination, vision, strategy, broad-based planning and hands-on responsibility with the services and infrastructure at MSOE.
Essential Job Functions
Emergency availability as necessary
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.
Qualifications
This job operates in a professional office environment. This role uses standard office equipment, including but not limited to computers, phones, photocopiers, and filing cabinets.
Why Join MSOE?
At MSOE, we invest in our employees’ professional and personal growth. MSOE offers competitive, fully comprehensive benefit plans to all full-time employees including medical, dental, life, disability and vision insurance, 13 paid holidays, Paid Time Off, and paid parental leave, as well as a 403(b) retirement plan with company matching of up to 6% of employee earnings and immediate vesting. Educational benefits are available for employees and family members. Plus, employees have access to our state-of-the-art fitness center at no charge. Located in the heart of downtown Milwaukee, MSOE is just blocks away from the beautiful lakefront, the theater district, museums, sports and music venues, parks and shopping. To view more detailed information about MSOE, please visit www.msoe.edu/hr.
The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
It is the policy of MSOE to provide equal employment opportunity to all individuals regardless of their race, ethnicity, color, creed, religion, sex, age, national origin, physical or mental disability, military and veteran status, sexual orientation, gender identity, genetic characteristics, marital status or any other characteristic protected by local, state or federal law. This policy applies to all jobs at the University and to all the terms, benefits, and conditions of employment/enrollment.
Job Code: 222
Milwaukee School of Engineering (MSOE) is an academic institution intrinsically tied to the real world—a confluence of industry knowledge, work ethic and an enduring desire to know more. The university offers Bachelor’s and Master’s degrees in engineering, computer science, machine learning, user experience, construction management, actuarial science, business and nursing. With about 3,000 students, faculty and staff, MSOE is large enough for big opportunities and small enough for personal attention.
A Small University Dedicated to Achieving Big Things
MSOE is a supportive environment where everyone is valued. Our method of learning by doing is our distinction: it is how we teach, how we learn and how we serve. MSOE’s top priority is serving our students. By joining our community, you are building the leaders of tomorrow.
Our Mission
MSOE is the university of choice for those seeking an inclusive community of experiential learners driven to solve the complex challenges of today and tomorrow. We are united by our six values—collaboration, excellence, inclusion, innovation, integrity and stewardship—which represent the core of our campus culture. Under the leadership of Dr. John Walz, MSOE has embarked on an ambitious strategic plan, Extraordinary Together, that propels the institution forward. At MSOE, we are dedicated to promoting an academic environment marked by an unwavering respect for every individual.
Summary
MSOE invites applications for a full- time Director of IT Infrastructure to join our IT team. Under the direction of the Senior Director of IT, the Director of IT Infrastructure is responsible for the effective and efficient operation of all Linux and Windows servers, network administration and security operations on campus. This role will emphasize formalizing processes, managing change control, securing systems and networks, managing/planning cloud migration and detailing and solidifying documentation. The Director of IT Services will work with faculty, staff, and students to determine the needs and goals of the University as pertain to information technology. The director will train IT Infrastructure employees for their tasks, and mentor them in University culture and mission.
As a member of the IT senior leadership team the Director of IT Infrastructure contributes to the development and execution of IT strategy and ensures its alignment with the needs of the campus. This role provides strong leadership and coordination, vision, strategy, broad-based planning and hands-on responsibility with the services and infrastructure at MSOE.
Essential Job Functions
- Windows and Linux system administration and network storage device administration, including maintaining, upgrading, and securing systems
- Architect, design, and troubleshoot network implementations
- Implement IT security measures within firewalls, switches and routers
- Prepare ongoing and reasonable capital and operational expenses with the Senior Director of IT
- Oversee and approve purchases related to IT Infrastructure, including network and systems appliances, and software
- Maintain Compliance to standards and requirements, including but not limited to PCI DSS, FERPA, and HIPAA
- Perform Annual Security and Finance Audits for Finance Department
- Help manage Vendors interaction to ensure deliverables are being achieved to MSOE and review contracts for software, hardware and services
- Develop and effectively deliver training materials to a non-technical audience
Emergency availability as necessary
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.
Qualifications
- Bachelor’s degree desired; High School Diploma required
- Minimum of 7 years of System Administrator, Network Administrator, or Network Security experience
- 3 years of supervisory/people management experience preferred
- Knowledge of Active Directory and Group Policy is required. MIM, SCCM and basic programming is preferred.
- Experience in Networking Administration required
- Working understanding of Cisco routers and switches is required
- Working knowledge of IT security issues, including firewalls, switches, routers, and server hardening and firewalling
- Experience in project management
- Demonstrated ability to work independently using sound judgment in technical knowledge and problem solving.
- Attention to detail and timely follow up skills.
- Strong oral and written communication skills and professional manner dealing with faculty, staff, students, and vendors.
- Ability to read and write the English language. Including reading and communicating through a computer in real time. Able to create concise and understandable policies and procedures. Ability to speak effectively and convincingly before employees and constituents of the University.
- Possess basic understanding of Math Skills and must be able to resolve problems on their own.
- Ability to deduce solutions to IT problems as well as devise and communicate the solution of the proposed solutions. Ability to properly communicate the solution to all users on campus.
- While performing the duties of this job the employee is largely sedentary, the ability to move is required. The employee is occasionally required to traverse within their work area as well as other areas on campus.
- Ability to lift up to 30 lbs.
This job operates in a professional office environment. This role uses standard office equipment, including but not limited to computers, phones, photocopiers, and filing cabinets.
Why Join MSOE?
At MSOE, we invest in our employees’ professional and personal growth. MSOE offers competitive, fully comprehensive benefit plans to all full-time employees including medical, dental, life, disability and vision insurance, 13 paid holidays, Paid Time Off, and paid parental leave, as well as a 403(b) retirement plan with company matching of up to 6% of employee earnings and immediate vesting. Educational benefits are available for employees and family members. Plus, employees have access to our state-of-the-art fitness center at no charge. Located in the heart of downtown Milwaukee, MSOE is just blocks away from the beautiful lakefront, the theater district, museums, sports and music venues, parks and shopping. To view more detailed information about MSOE, please visit www.msoe.edu/hr.
The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
It is the policy of MSOE to provide equal employment opportunity to all individuals regardless of their race, ethnicity, color, creed, religion, sex, age, national origin, physical or mental disability, military and veteran status, sexual orientation, gender identity, genetic characteristics, marital status or any other characteristic protected by local, state or federal law. This policy applies to all jobs at the University and to all the terms, benefits, and conditions of employment/enrollment.
Job Code: 222
