Commercial & Industrial (C&I) Pricing and Contract Support Specialist

All offers of employment by Milwaukee Valve Company, LLC. are contingent upon successful completion of a pre-employment drug screen, blood test, physical capabilities test, and background check, all with acceptable results. Applicants are responsible scheduling and completing the required drug screen, blood test, and physical capabilities test within 7 calendar days of offer acceptance. 

Milwaukee Valve Company is seeking to add a Commercial & Industrial (C&I) Pricing and Contract Support Specialist to our team at our facility in New Berlin, WI. This position is 100% on-site with no opportunity to commute remotely. This is a salaried-exempt position with a starting wage commensurate on qualifications. The schedule is 8:00AM - 4:30PM, Monday through Friday.

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Established in 1901, Milwaukee Valve manufactures valves for a variety of industries including Industrial, Commercial, Fire Protection, Marine and the dry bulk hauling industries. Our products have been installed on every U.S. Navy ship built for the last 50 years.

Our heritage, our people, and our passion is to be the best, and Milwaukee Valve is proud of its engineering excellence and its employees who take pride and dedication in their work. In return, Milwaukee Valve offers an excellent benefit package, competitive wages, and promotional opportunities including Health, Dental, Life and Disability Insurance options, Flex Spending, 401K with employer match, tuition assistance, paid time off, and shift premiums. For more information please visit:

Our Homepage
Employee Testimonial Video
Milwaukee Valve Company Headquarters Tour

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Summary - Under the direction of the Director of Marketing, the C&I Pricing and Contract Support Specialist will be responsible for adding and maintaining customer standard profile pricing and job quote pricing to ensure customer orders produce correct system price at time of order entry. The C&I Pricing and Contract Support Specialist will measure customer profiles, and/or job quotes against established benchmarked minimums and/or VCM’s (Variable Contribution Margins) to ensure the organization maintains it profitability goals. The C&I Pricing and Contract Support Specialist will use appropriate phone or email methods to promote communications between sales representatives, field sales managers, and customer support service representatives to ensure prompt and accurate delivery of pricing. This role will be trained on and assist in maintaining and updating system list pricing, which includes adding, updating, and adjusting list pricing upon announcement of market increases.   

Essential Duties and Responsibilities – Enters and maintains customer profile and project pricing. Analyzes and resolves root cause of pricing discrepancies. Provides continual development and improvement of product pricing files (i.e.  FlatLists & Customer Specific FlatList files). Maintains customer account detail regarding regional and representative associations within the ERP system. The C&I Pricing and Contract Support Specialist will be responsible for analysis and adjustment of data as it pertains to representative commissions and communication of results to the accounting department. Additional requirements include, but are not limited to, gathering data for use among other company groups for further analysis.   

Supervisory Responsibilities - This job has no supervisory responsibilities.    

Critical Competencies - To perform this job successfully the individual must be analytical and be able to apply critical thinking to resolve issues. The individual must be able work efficiently within the ERP system. The successful candidate must display exceptional time management skills to deliver time sensitive pricing information across all platforms. Must be able to juggle multiple projects and determine priority of workload. This position requires substantial and comprehensive knowledge of Microsoft Excel regarding data analysis and reconciliation. The responsibilities or priorities of the position will likely adjust with time, knowledge, and skill level.   

General Competencies - To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service - Responds to customer or sales support needs in a timely manner. Works collaboratively with the sales, marketing, and executive team to provide a clear and accurate end-product. Creates solutions that are proactive rather than reactive.  

Interpersonal Skills - Maintains confidentiality of all reporting and data. Focuses on solving issues by actively listening, comprehending, and communicating with others. Maintains a friendly and positive demeanor and cares about our internal and external customers and brand loyalty protecting our market image.    

Oral Communication - Speaks clearly and persuasively in positive or negative situations. Listens and gets clarification and responds well to questions. Has the ability to present to a group and is engaged in meetings.    

Written Communication - Writes clearly, professionally, and informatively. Edits work for spelling and grammar errors and varies writing style to meet needs and audience. Presents numerical data effectively. Can read and interpret written information.    

Cost Consciousness – Identifies and implements system efficiencies and recommends opportunities for future improvements.    

Organizational Support - Follows policies and procedures. Completes administrative tasks correctly and on time. Supports organization's goals and values.    

Judgment - Displays a willingness to make decisions. Exhibits sound and accurate judgment. Can support and explain reasoning for decisions. Includes appropriate people in the decision-making process in a timely and efficient manner.    

Motivation - Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence and takes calculated risks to accomplish goals.    

Planning/Organizing - Prioritizes and plans workload and uses time efficiently. Plans for additional resources if needed and develops realistic action plans. Sets goals and objectives to meet or exceed job performance.  

Professionalism - Approaches others in a tactful manner and treats others with respect and consideration regardless of their status or position. Reacts well under pressure and accepts responsibility for own actions. Follows through on commitments made.  

Attendance/Punctuality - Is consistently at work and on time. Announces absences in a timely manner to alleviate gaps in workload. Coordinates with Manager of C&I Pricing and Contract Administration to cover for planned vacation time off to not overlap.  

Dependability - Follows instructions. Responds to management direction and takes responsibility for own actions. Keeps commitments and adjusts for longer hours of work when necessary to reach organizational goals. Completes tasks on time or notifies appropriate personnel of a deviation in project timelines.    

Initiative - Seeks increased responsibilities. Takes ownership of individual tasks and responsibilities. Collaborates and participates effectively within a group setting. Asks for and offers help when needed.    

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.    

Education and/or Experience – Minimum of High School degree. On-site office experience is highly preferred.    

Language Skills - Ability to read and interpret documents such as training documentation, internal and external written communications as well as company procedures.    

Mathematical Skills - Ability to calculate figures and amounts such as discounts, proportions, percentages, and volume. Can work with formulas within Excel and other calculation programs.  

Reasoning Ability - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Has the ability to deal with problems involving concrete variables in standardized situations.    

Computer Skills - Requires a working knowledge of Microsoft Word and Outlook. Requires Excel skills, which includes using simple math formulas, setting borders, setting column width, VLOOKUP/XLOOKUP, use of pivot tables, and MATCH function, setting headers/footers, print scaling.  

Other Skills and Abilities - Data entry skills. Must be self-sufficient to investigate and resolve issues as they arise. Must be able to juggle multiple projects and determine priority of workload.  

Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.    

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to stand and walk.    Specific vision abilities required by this job include depth perception and ability to adjust focus.    

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.    

The noise level in the work environment is usually quiet.