What are the responsibilities and job description for the Patient Liaison -Swing Shift position at MIND 24-7?
Job Description
Job Description
Join MIND 24-7 : Transforming Mental Health Care, 24 / 7
At MIND 24-7, we are revolutionizing behavioral health care by providing immediate, accessible, and around-the-clock mental health support. Our walk-in mental health facilities are open 24 / 7, every single day, because mental health crises don't wait, and neither do we. With services including Psych Express Care (rapid 2-3 hour interventions), Psych Crisis Care (intensive stabilization), and Psych Progressions (outpatient therapy and IOP services), we are making a real impact. W e are growing and looking for passionate professionals to join us. If you're ready to be part of an innovative, fast-growing company that's redefining mental health care, MIND 24-7 is the place for you.
The Patient Liaison works in a fast-paced environment providing administrative support to the multidisciplinary team providing crisis services. Duties include fielding telephone calls, scheduling appointments or meetings, ordering and receiving supplies, receiving, and directing visitors, word processing, registration and insurance verification, and filing. Strong software skills are required, as well as Internet research abilities and strong communication skills.
Essential Job Functions :
- Greets and welcomes incoming patients, community members and arriving professionals, including answering phone calls
- Registers incoming patients into the electronic health record and verifies insurance
- Assists in the intake and discharge process for patients
- Assists in the involuntary process of Title 36, as needed for patients
- Coordinates the chair assignment, patient contact information and information from outside agencies
- Assists as requested by the multidisciplinary team in administrative tasks for the center
- Other duties as assigned
- Depending on setting, may also :
- Float among various clinical services, where qualified and competent
Qualifications :
With a passion for hiring and retaining the best, MIND 24-7 offers the most competitive benefits in the market for full-time Team Members! Included are medical, dental, vision, health savings account, flexible spending accounts, telemedicine, company paid life insurance and disability, voluntary plans, discounted gym memberships, 401K with company contribution and generous paid time off along with holidays.
