What are the responsibilities and job description for the Front Desk Supervisor position at Mind & Mobility?
Description
About Us
Mind & Mobility is a premier outpatient therapy clinic specializing in physical, occupational, and speech therapy for seniors. We provide in-home and outpatient therapy services, helping patients regain mobility and independence.
Position Overview
We are seeking an organized and proactive Front Desk Supervisor to oversee daily administrative operations. This role ensures seamless scheduling, insurance verification, therapist coordination, and billing support for both in-home and outpatient services.
Responsibilities
Qualifications:
Schedule: Monday–Friday, 8:30 AM – 4:30 PM
Job Type: Full-Time
About Us
Mind & Mobility is a premier outpatient therapy clinic specializing in physical, occupational, and speech therapy for seniors. We provide in-home and outpatient therapy services, helping patients regain mobility and independence.
Position Overview
We are seeking an organized and proactive Front Desk Supervisor to oversee daily administrative operations. This role ensures seamless scheduling, insurance verification, therapist coordination, and billing support for both in-home and outpatient services.
Responsibilities
- Manage patient scheduling and ensure efficient coordination for in-home and outpatient therapy.
- Oversee insurance verification and authorization processes.
- Coordinate therapists' schedules and assignments to optimize service delivery.
- Provide support with billing processes and ensure accurate documentation.
- Supervise front desk operations, ensuring a professional and welcoming environment.
- Communicate with patients regarding appointments, insurance coverage, and billing inquiries.
- Collaborate with the clinical team to enhance workflow efficiency.
Qualifications:
- Experience in a medical office or therapy clinic preferred (PT, OT, ST experience is a plus).
- Strong knowledge of insurance verification and medical billing.
- Excellent organizational and multitasking skills.
- Proficiency in EHR systems and scheduling software.
- Strong communication and leadership abilities.
Schedule: Monday–Friday, 8:30 AM – 4:30 PM
Job Type: Full-Time
