What are the responsibilities and job description for the Help Desk Specialist Tier III - SECRET Clearance position at Mindbank Consulting Group, LLC?
Please read the qualifications BEFORE you apply. Thank you!
Mindbank Consulting Group has an immediate need for a Sr. Help Desk Technician (Tier 3). This position is 100% onsite in Arlington, VA. Candidates must have at least a Secret clearance as well as an unexpired Security certificate . This position pays up to $85,000 and is based on each candidate’s skills and professional experience. You will be working in a fast-paced, VIP environment.
Sr. Help Desk Technician (Tier 3) Responsibilities :
- Performs in-depth analysis, diagnosis and resolution of desktop and workstations.
- Serves as the point of contact for escalated Tier Two troubleshooting of PC h / w and s / w, printer problems and network applications.
- Experience in troubleshooting mobile devices.
- Able to support and backfill Video Teleconference (VTC) and Wireless technician with experience working in both areas.
Sr. Help Desk Technician (Tier 3) Qualifications :
Salary : $85,000
