What are the responsibilities and job description for the Call Center Intake Coordinator position at Mindful Transformations Counseling Center?
We are looking for a reliable Full Time, Client Coordinator and a Part Time Client Coordinator who exhibits exceptional knowledge of Medical Insurance Billing and reviewing of medical benefits for our current and potential clients. We are in search of an outgoing, lively team player who can adapt to constructive criticism and feedback. This person will work well with our Office Administration and our back-office team.
Some tasks include verifying commercial insurances, sales, communicating, copays, deductibles, coinsurance, etc. Individual will undertake administrative tasks, ensuring the rest of the staff has adequate insurance information to work efficiently. The ideal candidate will be competent in prioritizing and working with little supervision after training. Individual should be self-motivated, trustworthy and a strong communicator. They must be a fast learner and innovative.
Some Responsibilities Include:
- Verifying commercial insurances
- Be a strong communicator and innovative
- Payment posting
- Adding insurance information in Electonic health record
- Being a team player
- Manage insurance billing for both office locations through therapy notes software
- Ensure customer service is top priority when communicating insurance benefits
- Assist colleagues whenever necessary
- Manage EOB's and correspondence (e-mail, letters, etc.)
- Support budgeting and bookkeeping procedures
- Create and update records and databases with personnel, insurance, financial and other data
- A strong leader willing to learn and be a part of a thriving team
Skills
- An Authentic Outgoing and Bubbly personality
- Customer service
- Sales
- Proven prior experience in medical insurance billing or a relevant role
- Outstanding communication and interpersonal abilities
- Excellent organizational and leadership skills
- Must be able to review and interpret insurance EOB's
- Qualifications in Medical billing and coding will be an advantage
- High school diploma: BS/BA in Medical Insurance Information or relevant field is preferred
Job Types: Full-time, Contract
Pay: $17.00 - $19.00 per hour
Schedule:
- Day shift
- Evening shift
- Night shift
Education:
- High school or equivalent (Required)
Experience:
- sales and customer service: 2 years (Required)
Language:
- Spanish (Required)
Work Location: In person
Salary : $17 - $19