What are the responsibilities and job description for the Operations and Business Manager position at Mindful Works?
Mindful Works empowers individuals in recovery from mental health challenges by facilitating a meaningful work experience. Our goal is to help our program participants transition to jobs in the traditional labor market or continuing education.
The Operations Manager at Mindful Works performs a wide range of administrative, office and Shoppe oversight activities that support the Executive Director, staff and workflow. These activities facilitate the efficient and smooth operation of the organization in the design, manufacturing, assembly and sales of soft goods. (Meditation cushions, ottoman/poufs, repurposed billboard bags, etc.)
Willingness to work hard; be part of the team that grows the enterprise; work with program participants; grow the business; and expand product lines. In addition, work with leadership to expand sales channels, which includes direct to consumer (B2C), direct to business (B2B), wholesale, consignment, etc.
- Implement best practices to grow Mindful Works as an employment social enterprise.
- With ED and team, form the strategy to improve performance, procuring material and resources and securing compliance.
- Track inventory and source raw materials.
- Coordinate work assignments with program participants and maintain shop organization.
- Utilize computer and other office equipment in the course of duties
- Utilize Excel, and other software programs proficiently on laptop computer
- Coordinate sales and marketing outreach, including availability to work some weekends at artisan fairs. This would not be every weekend but could be once a month during the busy seasons.
- Manage and track sales orders. Help select and manage CRM
- Communicate with customers
- Time new product development and contribute to innovation of new products/desings/sales.
- Promote outstanding customer service
- Administrate Microsoft Office 365 platform, webstore, finance, and marketing applications.
- Ensure safety of all cloud-based services and enforce security and disaster recovery policies.
- Develop policies in all administrative functions.
- Onboard, train, supervise, evaluate, and off-board employees. Mentor team members.
Skills we are looking for:
- Flexibility to transition from project to project
- Model and encourage program participants in the development of soft-skills and hard skills that will transition to a job in the traditional labor market
- A background in customer service
- Product development experience.
- Organizational skills
- Microsoft Office 365 and WordPress
- Capacity to think strategically and roll-up sleeves and get involved tactically.
- Flexilibty and Willingness to work weekends.
Other duties as assigned. Ability to lift 50 pounds. Very physical position requiring being on feet most of the work day.
Must have some weekend availability to be apart of the weekend Market team.
https://mindful-works.org/about-us/
Having an understanding and passion for our mission is key in this role. Please take a look at our website and social media to learn more about Mindful Works.
Job Type: Part-time with expectation of Fulltime as business grows.
Job Type: Part-time
Pay: $28.00 - $35.00 per hour
Expected hours: 25 – 30 per week
Benefits:
- Employee discount
- Professional development assistance
Schedule:
- 8 hour shift
- Day shift
- Weekends as needed
Experience:
- management: 1 year (Preferred)
Work Location: In person
Salary : $28 - $35