Business Systems Analyst

HM Note:

• Experience in pharmaceutical or life sciences industry will be a plus.
• Minimum of 1-3 years of experience in a Business Systems Analyst role.

Job Title: Business Systems Analyst (BSA)

Department: Business Operations, Research & Early Development

Job Summary:

We are seeking an energetic and curious Business Systems Analyst (BSA) to join our Business Operations team within the Research & Early Development (R&ED) department of a dynamic pharmaceutical company. In this role, you will be the bridge between business needs and technical solutions, leveraging your strong skillset to help improve operational processes, enhance system performance. Your energy and curiosity will be key in improving workflows and ensuring that our business systems and processes are optimized for success in the fast-paced world of drug discovery and development.

Key Responsibilities:

• Engage with stakeholders to gather and document business requirements. Transform those into clear system specifications that drive effective solutions.
• Collaborate with cross-functional teams to identify areas of inefficiency and offer innovative solutions that improve business processes.
• Work closely with IT teams to implement, configure, and optimize new or existing systems
• Be a liaison between business users and technical teams, helping stakeholders understand how systems can support their needs.
• Play a key role in managing change within the department by supporting system and process transitions.
• Create and maintain comprehensive documentation of business requirements, system specifications, and process workflows, ensuring they are up-to-date and accessible for stakeholders.

Qualifications:

Education:

• Bachelor’s degree in Business Administration, Life Sciences, Computer Science, or a related field.
• Experience:
• Minimum of 1-3 years of experience in a Business Systems Analyst role.
• Experience in pharmaceutical or life sciences industry will be a plus.
• Technical Skills:
• Proficient with business analysis and process improvement tools (Jira, Confluence, Google suite).
• Familiarity with SDLC methodologies (Agile, Waterfall, Scrum) and experience working with development teams to deliver solutions.
• Skilled in creating clear documentation using tools like Word, Excel, or specialized software like Lucidchart for process modeling.
• Familiarity with data visualization tools like Excel, Tableau, Power BI, or similar for reporting.

Soft Skills:

• Strong analytical and problem-solving skills, coupled with a deep curiosity to understand the "why" behind processes.
• Excellent communication and interpersonal skills to effectively collaborate with stakeholders and technical teams.
• A proactive, energetic approach to work, with the ability to manage competing priorities and deliver results in a dynamic, evolving environment.

EEO:

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”