What are the responsibilities and job description for the Customer Advocate I position at Mindlance?
This position is responsible for researching and responding to telephone and written inquiries in a prompt, accurate and objective manner.
JOB REQUIREMENTS :
- High School Diploma or GED- Education verification is not required.
- 1 year customer service experience in a health care or health insurance environment.
- Experience evaluating customer situations, making decisions, and responding quickly to questions.
- Data entry and / or typing experience.
- Interpersonal, analytical, organizational and independent decision making skills.
- Clear and concise verbal and written communication skills.
PREFERRED JOB REQUIREMENTS :
EEO :
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority / Gender / Disability / Religion / LGBTQI / Age / Veterans."
