What are the responsibilities and job description for the Customer Service Representative I Contractor position at Mindlance?
Founded in 1999, Mindlance has been ranked as one of the fastest growing US Staffing firms by SIA for 9 consecutive years. We provide workforce solutions to Global 1000 companies in Technology, Engineering, Finance, Clinical Research, Scientific, Digital / Creative / Marketing space.
Mindful of the opportunity gap, we provide balanced solutions for both employers and job seekers—elevating the standards of recruitment practice to a whole new level. Our aim is to make a difference in the lives of job seekers by providing them with opportunities that broaden career horizons and expand skill sets. We take pride in being a strong driver of mindfulness and balance at workplace.
EEO :
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority / Gender / Disability / Religion / LGBTQI / Age / Veterans.”
Job Title : Customer Service Representative I Contractor
Job Category : Customer Service
Industry : Healthcare - Health Services
Job Location : Indianapolis IN
Top 3 / 5 Skills : customers via telephone and email, computer software applications, including MS Word and MS Excel
Job Details :
Job Title : Customer Service Representative I Contractor
Job Duration : 6 month contract (Possibility for extension)
Job Location : Indianapolis IN - Hybrid
Job Description
- Customer Service Representatives serve our customers via telephone and email.
- They thoroughly and efficiently gather participant information, access and address concerns and issues, educate the participant where applicable to prevent the need for future contacts and document interactions.
- CSRs do all of this in a timely, professional and of service manner.
