What are the responsibilities and job description for the HR Operations Analyst position at Mindlance?
Responsibilities :
Process Documentation and Mapping :
Analyze and document current People Team processes, including but not limited to those related to Recruiting, Benefits, HRBP, L&D, Employee Relations, Compensation, and Immigration & Global Mobility.
Develop detailed process maps, flowcharts, and standard operating procedures (SOPs).
Ensure process documentation is accurate, up-to-date, and easily accessible.
Program Support :
Collaborate with our program manager to identify and prioritize processes for transition.
Support the development and implementation of transition plans.
Monitor and track process transition progress, identifying and addressing any issues or risks.
Process Improvement :
Identify opportunities for process improvement and optimization.
Recommend and implement changes to streamline processes and improve efficiency.
Conduct process audits to ensure compliance with established procedures.
Stakeholder Collaboration :
Work closely with CoE teams, Operations teams, and other stakeholders to gather information and ensure alignment.
Balance competing priorities and provide recommendations on prioritization.
Communicate timeline expectations and realistic delivery timelines to stakeholders.
Attend and facilitate workshops and meetings to discuss and document processes.
Provide training and support to teams on new or updated processes.
Qualifications :
Proven experience in process analysis, documentation, and mapping.
Familiarity with HR processes and terminology.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team
Preferred Qualifications :
Experience with process mapping tools (e.g., Visio, Lucidchart).
Experience with HRIS systems (e.g., Workday).
Project management experience.
Quals
The Process Specialist will play a critical role in our HR Service Delivery Model, focusing on documenting and mapping HR processes. This role, which sits in the HR PMO, will support the strategic shift of operational work from Centers of Excellence (CoEs) to the Operations team. The ideal candidate will have a strong background in process analysis, documentation, and mapping, with experience in HR or related fields.
