What are the responsibilities and job description for the IT Specialist - Mid-Level position at Mindlance?
Job Title : Desktop Support
Location : Menands, NY (12204)
Duration : 24 months Assignment
Job Requirements : -
- 24 months of experience managing support requests on a Level 2 help desk.
- 24 months of experience resolving hardware and software issues and troubleshooting Windows 7 applications and OS.
- 30 months of experience utilizing VMware vSphere to support virtual desktops including linked clones.
- 30 months of experience using LanSweeper, Remote Desktop and Active Directory, all three are required.
- 24 months of experience using ITSM service desks.
- 30 months of experience configuring and installing Windows based hardware, peripherals, network printers and thin clients.
- 30 months of experience using SCCM to create and apply images.
- 30 months of experience supporting Lotus Notes.
- 12 months of experience with the installation and support of Office 2016 in an enterprise environment.
- 12 months of experience troubleshooting Windows 10 OS and applications.
