What are the responsibilities and job description for the Microfocus ALM / QC Administrator position at Mindlance?
Job Details
Hybrid 3 days week at Dallas, TX, 75019
Contract to Hire role
2 round interviews
Important Notes From Hiring Manager:
Provide Tools Support for ALM / Quality Center Customization support.
Troubleshooting issues reported by Users.
Integration with other Microfocus and 3rd Party tools with QC / ALM / Octane Administrative tasks for implementing ALM functionality.
Responsible to creating new users.
Responsible to create new projects.
Usage Monitoring and reporting.
Job Responsibilities
Provide Tools Support for ALM
Troubleshooting issues reported by Users.
Responsible to creating new users.
Responsible to create new projects.
Usage Monitoring and reporting.
Quality Center Customization support.
Description
In this position, you will be supporting engineering project teams on ALM tools related topic such as tool roll out, configuring tools to projects and business needs and training.
Ability to work effectively across functional and geographic boundaries in the interest of the customer and business (required) Excellent organizational and interpersonal skills (required)
Excellent time management skills (required)
Excellent written and verbal communication skills (required)
Excellent analytical and problem-solving skills (required)
Ability to work independently with minimal supervision (required)
Work closely with all engineering domains to support on ALM tool related topics.
Support PMT organization to deploy current and new tool suites to engineering projects.
Support users by creating tool related scripting and automation of repetitive tasks.
Support engineering teams to extract charts and dashboards from the ALM tools.
Support Configuration Manger, Change and Problem Resolution manger to monitor and extract audit reports from the ALM tools.
Pilot new tools, perform tests with IT organization before upgrade or new tool roll out.
Monitoring
Support multiple projects across different time zones.
Administrative tasks for Application Maintenance
Migration of projects to latest version of the application
New patch implementation
Validation and verification of the upgraded environment and projects
Microfocus QC /ALM / Octane project creation and maintenance
Monitor and proactive management of centralized shared tools services such as license servers, databases, application services and infrastructure that underpins these.
Integration with other Microfocus and 3rd Party tools with QC / ALM / Octane
Administrative tasks for implementing ALM functionality.
Experience implementing new functionality.
Customization and configuration of the project as per the project requirement (user roles, project entities, Alerts, Workflows etc.)
Designing and developing workflows and configurations
Development of template projects and cross project customization
Customizing within the dashboard/reporting module
Identify, analyze, and mitigate project and operational risks.
Ability to coordinate activities with various technical teams (network, database, and architecture) to structure solutions.
Development and communication of tool usage and best practices
Understanding and developing SQL queries
Knowledge of macro creation
Ability to handle multiple priorities and assess and adjust quickly to changing priorities.
Ability to think of new solutions and be proactive to go with a can-do attitude.
Proven verbal and written skills to communicate / report both technical and non-technical audiences.
EEO:
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.
