Product UX Designer

Job Details

Job Title: Product Strategy Advisor / Benefits Administration Product Designer

Start Date: 02/03/2025

Duration: 11 months contract

Location: Preference would be hybrid out of Bloomfield, Denver, Austin, Morris Plains, or Santa Monica (Hybrid).

Schedule: Business Hours

NOTE: portfolios required with resumes , preference to ones who are applying to Hybrid.

Benefits Administration Product Designer

Job Description/Role Intention

• Committed to building solutions that improve customer journeys and business outcomes at scale. Our Benefits Administration team supports this commitment by designing human-centered, intuitive experiences enabling our members to take full advantage of their health plan benefits. We are seeking a product designer to drive the user experience and design of Benefits Administration experiences, ensuring they are intuitive, efficient, and supportive of our organizational goals.
• The Benefits Administration product designer will be responsible for understanding and enhancing Benefits Administration experiences. This role requires a dedication to improving the health plan experience of our members, empowering them to effortlessly understand and engage with their health plan benefits while driving business objectives.

Responsibilities

User Research & Analysis

• Engage with internal stakeholders to understand priorities, success criteria and objectives related to health plan engagement.
• Analyze member needs and the tasks they perform within their health plan.
• Define common user types and journey maps to guide design efforts.

Design Leadership

• Create intuitive and efficient user interfaces that empower members to understand and engage with their health plan benefits.
• Collaborate with cross-functional teams including product managers, developers, and customer support to align design objectives with platform capabilities.
• Advocate for user-centered design practices and ensure consistent application of design principles.

Prototyping & Testing

• Develop wireframes, prototypes, and user interface specifications.
• Lead evaluative testing sessions and iterate on designs based on feedback.
• Ensure accessibility and usability standards are met or exceeded.

Project Management

• Drive projects from concept to execution, ensuring deadlines are met and resources are optimally utilized.
• Communicate design strategy and updates to stakeholders and teams across the organization.
• Assess project outcomes and iterate on process improvements.

Skills

• A minimum of 5 years of experience in user experience design, with a focus on highly-regulated industries (healthcare, finance, insurance).
• Proven track record of designing intuitive and scalable user interfaces for complex, configurable product experiences
• Strong understanding of user-centered design principles, methodologies, and best practices.
• Proficiency in design software (e.g. Figma).
• Excellent communication and collaboration skills.
• A proactive, solution-driven mindset with a dedication to continuous learning and improvement

Non-Negotiable skills:

• Human-Centered Design problem-solving approach
• UX/UI
• Cross-functional collaboration

Education

• Bachelor's degree required in HCI, Product Design, UX or related fields

EEO:

"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."