What are the responsibilities and job description for the Administrative Assistant position at Mindlane?
Title: Administrative Assistant
Location : Boise, Idaho, 83702
12 months Contract Assignment.
Job Details:
Location Designation: Fully Onsite
Fingerprinting is required for this position.
Work schedule hours are from 8:30 a.m. to 5:00 p.m. Mountain standard time.
37.5 hours per week. 1 hour lunch.
5 days a week onsite. Mandatory.
Candidate must be proficient with Microsoft Office Suite, proficient in Excel. Seeking a candidate with excellent communication skills, verbal and written. Seeking a polished professional with warm inviting personality! This position with the right candidate has the opportunity to become a fulltime employee.
Join our Field Service Team, the driving force behind the delivery of exceptional experiences for agents and clients. As part of our diverse team, you will have the opportunity
to shape seamless customer experiences. Whether youre helping an agent meet their clients life insurance needs, supporting strategic initiatives designed to enhance our operating environment, or educating our agents on innovative digital solutions, your
work will have a direct and powerful impact on our success in fostering customer trust and loyalty.
Role Overview
Our General Offices serve as crucial hubs for our insurance agents and advisors throughout the country, providing them with support in various aspects of their business. We are seeking a motivated
and efficient Operations Specialist to support the daily operations in one of our General Offices. This role resides within our Service organization and is the first point of contact for agents and clients. In addition, they provide dedicated support to the
local Managing Partner, handling administrative and operational responsibilities to streamline processes for Agency stakeholders. The role requires strong relationship-building skills, organizational abilities, effective communication, as well as a proactive
approach to problem-solving, ensuring the smooth functioning of the organization.
What You'll Do
Provide administrative and operational support to the Managing Partner and management team
Collaborates with the onsite Service Leader to ensure efficient operations
Act as a point of contact for agents, addressing their inquiries promptly and professionally
Greet and welcome visitors
Answer and direct phone inquiries
Coordinate accounts payable and receivable, including efficiently managing requests related to Agent payments, submitting operational expenses, and reconciling purchase cards
Handle incoming and outgoing mail and deliveries, to include incoming correspondence distribution in accordance with regulatory guidelines
Assist with facility management (building maintenance requests, troubleshoot local network issues, etc.)
Manage resource assignments for new agents, ensuring their onboarding experience is smooth
Additional administrative duties such as control reports, coordinating conference rooms, preparing for meetings, and handling fingerprinting for candidates
What Youll Bring-
The role requires strong relationship-building skills, organizational abilities, effective communication, and a proactive approach to problem-solving, ensuring the smooth functioning of the organization.
